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Patient Service Representative II

Franciscan HealthFranciscan Health·Healthcare

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About the role

Franciscan Health Indianapolis Campus

8111 S Emerson Ave Indianapolis, Indiana 46237

The Revenue Cycle Patient Access Representative II (PAR) performs tasks related to Pre-Registration, Registration, Patient Financial Counseling, and collections of patient liabilities of co-payments. They collect demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.

WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

WHAT YOU CAN EXPECT

  • Enter insurance policy number, group number, address, and telephone numbers.
  • Verbally interview patient and/or family in order to obtain registration information.
  • Enter patient billing and clinical data.
  • Identify co-payment procedures and fiscal procedures related to registration procedures.
  • Complete computer and telephone pre-registrations to maintain patient flow.

Qualifications

  • Preferred Associate's Degree
  • Required High School Diploma/GED
  • TRAVEL IS REQUIRED:

    Never or Rarely

    EQUAL OPPORTUNITY EMPLOYER

    It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

    Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

    Franciscan Alliance is committed to equal employment opportunity.

    Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org

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    Aplyr's read

    Franciscan Health is a multi-state healthcare system known for its comprehensive services and strong emphasis on patient care, attracting dedicated medical professionals.

    Synthesized from recent postings & public sources

    What's promising

    • Franciscan Health offers a wide range of specialized medical services, enhancing career opportunities for healthcare professionals.
    • The organization is known for its commitment to patient-centered care, a key attraction for compassionate medical staff.
    • Franciscan Health's multi-state presence provides diverse work environments and potential for career mobility.

    What to watch

    • The healthcare industry faces ongoing regulatory changes, which can impact job stability and operational procedures.
    • Limited public information about specific employee satisfaction and internal culture at Franciscan Health.
    • Potential high-stress environment due to the demanding nature of healthcare roles and patient care responsibilities.

    Why Franciscan Health

    • Franciscan Health's integration of hospitals and outpatient facilities offers varied clinical settings under one system.
    • The organization emphasizes faith-based care, appealing to professionals aligned with its values.
    • Franciscan Health's regional reach allows it to serve diverse communities, offering unique patient interaction experiences.

    Aplyr’s read is generated by AI from public sources. Was it useful?

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    About Franciscan Health

    Franciscan Health is a comprehensive healthcare system providing a range of medical services including hospitals, outpatient facilities, and specialized care across several states.

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