About the role

Aplyr's Quick Take

This role is about managing and supporting the technical aspects of partner integrations for a vacation rental management platform. You'll work closely with partners to ensure their API integrations are successful and troubleshoot any issues that arise. It's an individual contributor role that requires strong technical skills and the ability to communicate effectively with partners.

Good fit

Ideal candidates have a technical background, experience in API integrations, and are comfortable working independently in a fast-paced remote environment. A few years of experience in a similar role would be beneficial.

Worth noting

The position is fully remote but requires candidates to be based in the Philippines. You'll be supporting a large number of partners, which could lead to a high volume of queries and a dynamic work environment.

NOTE: This is a FULLY remote role, but the candidate must be based in the Philippines to collaborate with their team, peers, and internal customers.

Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth.

Profitable, high-growth, and the first short-term rental PMS unicorn . Join us at our most exciting stage yet! Learn more about our recent valuation and story here.

Hostaway is seeking a Partner Integration Manager to be responsible for enabling and supporting the technical success of Hostaway’s partner ecosystem, including partner-built API integrations, troubleshooting, and partner enablement.

This role sits at the intersection of Partnerships, Product, and Support, ensuring integrations are stable, scalable, and partner issues are resolved efficiently. The role requires strong technical understanding, clear partner communication, and the ability to operate independently in a fast-paced, remote SaaS environment.

Your Mission

Support the end-to-end partner integration lifecycle (onboarding → certification → go-live → ongoing support)
Guide partners in building and maintaining integrations using Hostaway APIs and best practices
Enable and support partner-built integrations by providing technical guidance and best practices, without directly building integrations
Provide ongoing technical support across the partner lifecycle, including API behavior, data flows, and integration best practices
Support broader technical and API initiatives, including new feature rollouts, enhancements, and partner adoption
Communicate API updates, changes, and changelog activities clearly to partners, ensuring awareness and proper implementation
Validate integrations as part of certification and go-live readiness
Monitor integration health and proactively identify risks or issues
Ensure partners meet Hostaway technical and certification standards
Troubleshoot API-related issues (authentication, webhooks, data sync, rate limits)
Support 200+ partners with technical queries via Slack and Emails
Build and improve integration support processes and documentation

Skills & Tags

go rust ai data product design

Aplyr's read

Hostaway is a dynamic player in hospitality tech, attracting remote talent worldwide to enhance vacation rental management with innovative solutions.
Synthesized from recent postings & public sources

What's promising

•Hostaway offers a fully remote work environment, attracting global talent and providing flexibility.
•The company focuses on innovative AI-driven solutions to streamline property management.
•Hostaway's platform supports integration with major booking channels, enhancing visibility for clients.

What to watch

•Rapid growth may lead to challenges in maintaining company culture and communication.
•Dependence on the vacation rental market makes Hostaway vulnerable to industry fluctuations.
•Limited public information about employee benefits and career development opportunities.

Why Hostaway

•Hostaway specializes in vacation rental management, setting it apart from general property management software.
•The company emphasizes AI and automation to improve operational efficiency for property managers.
•Hostaway supports a diverse range of global roles, reflecting its commitment to a remote-first culture.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Hostaway

Hostaway

hostaway.com

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Hostaway is a property management software designed for vacation rental businesses, providing tools for managing bookings, guest communications, and channel distribution. Their platform helps property managers streamline operations and enhance guest experiences, making it easier to manage multiple listings across various platforms.