About the role
Job Description
What is the Opportunity?
Personal Banking’s Value Office is a dynamic team of professionals within the COO Group driving strategic insights and actionable plans across various priorities. Within this high-impact group, the Business Performance & Portfolio Team plays a critical role in helping leaders manage business performance by delivering integrated insights, forward-looking analysis and recommendations that drive decision-making, improve execution, and deliver stronger business outcomes.
We are seeking a Senior Manager, Performance Strategy & Insights, to transform how Personal Banking measures, analyzes and manages business performance. This role will develop best-in-class performance management capabilities by connecting strategy, business drivers, initiatives and financial outcomes. The successful candidate will combine structured problem solving, analytical rigor, business and financial acumen, executive storytelling, and stakeholder leadership to simplify complex problems and build scalable solutions that improve business outcomes.
What Will You Do?
Provide Data-Driven Performance Insights: Deliver actionable insights by analyzing key metrics to identify drivers, risks, opportunities and actions to improve business performance.
Structured Problem-Solving: Solve complex & ambiguous challenges and support the team in articulating recommendations, leveraging leading practice, frameworks, and principles, that shape executive decisions on performance priorities, strategic initiatives, resource allocations, trade-offs, and management actions.
Transform Performance Management Framework: Support the evolution of business performance management model and build a best-in-class performance management discipline, building clearer linkages between strategy, business drivers, initiatives, investments and financial outcomes.
Advance Governance and Reporting Routines: Develop repeatable governance processes and executive reporting that improve visibility into business performance and help focus leadership discussions on decisions and actions needed to improve business outcomes.
Act as a Strategic Thought Partner: Partner closely with cross-functional stakeholders to align on performance expectations and develop an integrated view of business performance.
Advance AI Adoption: Leverage AI and analytic tools to improve workflow efficiency, performance diagnostics and foresights.
What Do You Need To Succeed?
Must-Have
5+ years of progressive experience in strategy, management consulting, finance, business analytics, or performance management roles
Strong strategic thinking and structured problem-solving skills, with the ability to break down ambiguous business issues and develop practical recommendations.
Strong analytical capabilities with experience translating complex data into actionable executive-level insights and recommendations.
Strong business and financial acumen with experience analyzing business performance
Excellent communication and stakeholder management skills, with the ability to influence senior leaders across multiple functions.
Proven ability to balance strategic thinking with hands-on execution in a fast-paced environment.
Nice-to-Have
Experience in retail banking or financial services related field
Deep understanding of macroeconomic and industry dynamics, Personal Banking products and client trends
Proficiency in SQL, Python, and visualization tools (e.g., Tableau, Power BI).
MBA, CFA, CPA, or other relevant advanced credentials.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Job Skills
Business Analytics, Communication, Cross-Team Collaboration, Design Thinking, Performance Management (PM), Strategic Insights, Strategic ThinkingAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
Aplyr's read
Royal Bank of Canada stands as a financial giant in North America, attracting professionals in AI, digital transformation, and regulatory compliance.
What's promising
- •RBC's strong market position in North America provides stability and growth opportunities.
- •The bank invests heavily in AI and digital transformation, offering cutting-edge roles.
- •RBC's diverse financial services cater to a broad client base, enhancing career variety.
What to watch
- •Regulatory scrutiny in the financial sector can impact operations and job stability.
- •Adapting to rapid technological changes may challenge some employees.
- •High competition in the financial industry could pressure profit margins.
Why Royal Bank of Canada
- •RBC's focus on AI modernization differentiates it in the financial services sector.
- •The bank's commitment to sustainability reporting highlights its forward-thinking approach.
- •RBC's extensive role variety in finance transformation attracts diverse talent.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Royal Bank of Canada
Royal Bank of Canada (RBC) is one of Canada's largest banks and a leading financial services provider in North America, offering a wide range of financial products and services to personal, business, and institutional clients.
