About the role
WHO WE ARE
Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world’s most remote and pristine locations on our fleet of 20 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”.
JOB SUMMARY
ABOUT THE ROLE
The role of Expedition Specialist is a critical one. Whether it is helping a prospective guest learn about expedition travel and the amazing experiences available, welcoming back loyal past guests to assist them in planning their next adventure, or helping a booked guest prepare for the trip of a lifetime, our Expedition Specialists are the primary connection that our guests and travel partners have with Lindblad. Expedition Specialists must fulfill our brand promise to do “Whatever It Takes” in their guest and travel partner interactions just as much as our Field Staff and Crew do on the ship.
One of the main objectives of the Expedition Specialist is to provide exceptional service and effectively close sales for guests to experience the “Exhilaration of Discovery” through a Lindblad voyage. An Expedition Specialist will reinforce sales by providing outstanding follow up and ensuring timely guests communication via calls and emails. This position requires a self-motivated individual with excellent communication and customer service skills, along with an ability to multi-task and problem solve in a fast-paced environment. We are looking for likeminded individuals who care deeply about the planet and are proud to serve as a catalyst for meaningful change. This person will be required to develop in-depth knowledge of our reservation system as well as our products, policies, and procedures.. The ideal candidate must be team- oriented, as the position requires interaction with various partners, including the Inventory Control Manager, Operations, and Sales & Marketing.
IMPORTANT NOTES:
- This position entails shift work, including weekend hours and holidays.
- The start date is 7/13/2026
- Successful candidates must be able to start and complete 6-8 weeks of training, during which time no vacation leave is permitted.
- REMOTE / In specific states: Candidates must be located within the United States (no international or US territory-based applicants can be considered at this time).
HIRING IN THE FOLLOWING STATES ONLY:
Alaska
Arizona
California
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Maine
Massachusetts
Minnesota
New Jersey
New York
North Carolina
Oregon
Pennsylvania
South Carolina
Texas
Virginia
Washington
Aplyr's read
Lindblad Expeditions specializes in adventure tourism, offering immersive travel experiences. Ideal for those passionate about travel and environmental conservation.
What's promising
- •Strong focus on sustainability and environmental conservation in all expeditions.
- •Opportunities to work in unique travel destinations with diverse wildlife.
- •Collaborations with National Geographic enhance educational and exploration value.
What to watch
- •Roles may require extended periods away from home, impacting work-life balance.
- •Limited public information about career progression opportunities.
- •High dependency on tourism trends makes it vulnerable to economic downturns.
Why Lindblad Expeditions
- •Pioneers in expedition travel with a rich history of exploration since 1958.
- •Offers employees the chance to work alongside renowned scientists and explorers.
- •Commitment to small-ship expeditions allows for more personalized guest experiences.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Lindblad Expeditions
Expeditions is a company focused on providing immersive travel experiences and adventure-based tourism services.
