Manager, Human Resources

This role is an Onsite Role: This role requires full-time presence at our Roanoke and Salem Virginia offices.

Overview:

We’re seeking a Manager, Human Resources, who thrives in the pace and complexity of a transforming warehouse and distribution environment – and who is deeply motivated by working directly with our frontline employees and office-based staff to create a connected high-trust employee experience. This role is ideal for an HR leader who loves being on the floor, builds credibility through presence and follow-through, wants to play an active role in strengthening the capabilities within the facility and is viewed as a trusted advisor by employees and leaders alike. This role will also be responsible for driving HR projects and change across the North America Supply Chain team.

The successful candidate brings strong judgment, integrity, and an unwavering commitment to confidentiality, strong HR execution while balancing empathy with business acumen. They approach sensitive situations with care and professionalism, fostering trust across the workforce, and shaping the future of the site through people-centered leadership – paired with a curious, forward-thinking mindset that embraces AI and emerging tools to elevate how HR works.

Responsibilities:

You’ll be a highly visible, hands-on HR partner to team members across the two facilities.  You’ll work closely with site leadership and the broader HR team to drive change, strengthen leadership capability, and ensure employees feel heard, supported, and engaged. This role offers a unique opportunity to make a direct impact on the employee experience in a fast-paced warehouse setting – reinforcing a culture of safety, accountability, inclusion, and respect – while helping both people and the business succeed together.

• Provide day-to-day HR support and coaching to both facilities across a two-shift operation.
• Manage employee relations matters, including investigations, performance management, and corrective action
• Partner and support workforce planning, recruiting, onboarding, and talent development initiatives.
• Ensure consistent application of policies and maintain compliance with all applicable federal, state, and local labor and employment laws
• Partner with Centers of Excellence (Talent, Total Rewards, HR Operations) to implement and sustain HR programs at the site.
• Champion a culture of accountability, continuous improvement, and respect across the workforce.
• Collaborate with Environmental Health & Safety (EHS) and operations leaders to reinforce a strong safety and compliance culture
• Drive employee engagement efforts, including communication, recognition, and inclusion programs that strengthen the overall work environment. Proven ability to design, deliver, and manage learning and development programs that build workforce capability and support ongoing skill growth.

Qualifications:

• Bachelor’s degree in human resources, Business, or related field
• 5–7 years of HR experience, in a manufacturing or warehouse environment
• Strong working knowledge