About the role
Opening from Toyota of Downtown Chicago – Rental/Loaner Agent
Are you passionate about providing exceptional customer service in the automotive industry? Join our team at Toyota of Downtown Chicago, part of the prestigious Murgado Automotive Group, as a Rental/loaner Agent/Coordinator!
What You’ll Do:
As a Rental/Loaner Agent, you will be responsible for managing the dealership's rental/loaner vehicle program, ensuring a smooth, efficient, and professional experience for our customers. You will assist customers with rental/rental/loaner vehicles, coordinate with the service team, and maintain detailed records to keep our program running flawlessly.
Key Responsibilities:
Manage the rental/loaner vehicle fleet and ensure vehicles are clean, fueled, and ready for use.
Greet and assist customers in the rental/loaner process with a positive, professional attitude.
Coordinate with the service department to meet customer needs and ensure timely return of rental/loaner vehicles.
Maintain accurate records of rental/loaner vehicles, including condition reports, mileage, and contracts.
Inspect rental/loaner vehicles upon return for any damages or issues.
Ensure compliance with dealership and manufacturer policies regarding rental/loaner vehicles.
What We’re Looking For:
Strong customer service skills with a friendly, professional demeanor.
Excellent communication and organizational skills.
Detail-oriented and able to manage multiple tasks in a fast-paced environment.
Previous automotive or rental/loaner fleet experience is a plus but not required.
Valid driver’s license and clean driving record.
What We Offer:
Competitive pay and benefits package.
Opportunities for career growth within the Murgado Automotive Group.
Dynamic and supportive work environment.
Employee discounts on vehicle purchases, parts, and service.
Why Work at Murgado Automotive Group?
At Murgado Automotive Group, we pride ourselves on providing exceptional service to our customers and a supportive, growth-focused environment for our employees. We’re committed to fostering a culture of excellence and offering our employees the opportunity to thrive within the automotive industry.
Aplyr's read
Murgado Automotive Group is a prominent dealership network offering diverse roles, attracting professionals in sales, service, and management across multiple automotive brands.
What's promising
- •Strong presence in the U.S. automotive market with multiple dealership locations.
- •Diverse job opportunities across various brands and roles, from sales to technical positions.
- •Focus on customer service excellence, enhancing reputation and customer loyalty.
What to watch
- •Highly competitive industry with pressure to maintain sales volumes.
- •Potential for high turnover in sales roles due to commission-based pay structures.
- •Economic downturns can significantly impact vehicle sales and service demand.
Why Murgado Automotive Group
- •Specializes in a wide range of automotive brands, offering varied career paths.
- •Emphasis on bilingual roles, reflecting commitment to serve diverse communities.
- •Opportunities in both luxury and mainstream automotive segments.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Murgado Automotive Group
Murgado Automotive Group is a leading automotive dealership group in the United States, specializing in the sale of new and used vehicles, as well as providing financing and vehicle service.
