About the role

Aplyr's Quick Take

This role is about managing and improving Vanguard's third-party risk management technology, specifically the ServiceNow module. It's a hands-on product management position that requires collaboration with various teams to enhance risk processes and deliver solutions. You'll be responsible for the product roadmap, prioritizing enhancements, and ensuring the technology meets business needs.

Good fit

Ideal candidates have a background in product management, particularly in enterprise settings, and experience with Agile methodologies. You should be comfortable working cross-functionally and have a knack for translating strategy into actionable tasks.

Worth noting

The role emphasizes both strategic thinking and hands-on execution, which may appeal to those who enjoy a mix of high-level planning and day-to-day management. The focus on leveraging AI and workflow automation suggests a forward-thinking environment.

Third Party Risk Management (TPRM) Product Manager

About the Team

Third Party Risk Management (TPRM)’s mission is to reduce extended enterprise risk at Vanguard. We protect Vanguard through our stewardship of the third-party risk lifecycle and enable strategic, risk informed decisions. Within TPRM Strategy and Governance, the Technology Strategy team owns the ServiceNow TPRM module, which enables Vanguard’s third-party risk management lifecycle - from onboarding through ongoing monitoring and governance.

As a TPRM Product Manager, you'll play a key role in shaping how TPRM technology capabilities evolve, support enterprise transformation priorities, and deliver meaningful improvements in how Vanguard manages third-party risk.

This is a hands-on role with strong cross-functional exposure. You'll work closely with business stakeholders, technology partners, architects, and delivery teams to continuously enhance TPRM capabilities and deliver solutions that simplify complex risk processes.

This is an exciting time to join the team!

Core Responsibilities

Own the roadmap, OKRs, and backlog for the ServiceNow TPRM module

Translate business strategy into prioritized product outcomes within the TPRM domain

Prioritize enhancements, defects, technical improvements, and BAU work in partnership with IT delivery teams

Drive day-to-day product decisions across the TPRM module and its integrations with other enterprise systems

Partner with stakeholders across Risk, Technology, Procurement, Legal, and others to understand business needs and deliver impactful solutions

Develop a deep understanding of user pain points and use data, feedback, and operational metrics to improve product experience

Define and monitor success metrics, adoption, and outcomes to ensure delivered capabilities achieve intended value

Identify opportunities to leverage workflow automation, AI-enabled capabilities, and modern ServiceNow features to improve efficiency and user experience

Support change management efforts to drive adoption of new capabilities

Champion Agile product management practices and contribute to a culture of continuous improvement

Qualifications

Demonstrated experience owning enterprise products

Strong Agile product management experience with ability to translate strategy into execution

Experience supporting organizational change and driving adoption of technology capabilities

Ability to balance strategic thinking with hands-on execution and prioritization

Strong analytical and problem-solving skills with a customer-first mindset

Excellent relationship management skills with ability to influence across a complex enterprise

Outstanding communication skills with experience engaging both technical teams and senior stakeholders

Experience with ServiceNow or similar enterprise workflow platforms is a plus

Familiarity with Third Party Risk Management or related domains is a plus

What Success Looks Like

During your first year, you'll:

Build trusted partnerships across business and technology organizations

Deliver high-impact enhancements that improve user experience and operational efficiency

Establish and execute a clear product roadmap aligned with TPRM priorities

Drive adoption of new capabilities through effective change management

Contribute to the next phase of Vanguard’s TPRM transformation

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Skills & Tags

product

Aplyr's read

Vanguard is a leader in low-cost investment management, attracting those committed to long-term financial growth and innovation in client services.
Synthesized from recent postings & public sources

What's promising

•Vanguard offers a strong reputation for low-cost investment options.
•Focuses on long-term strategies, appealing to investors seeking stability.
•Diverse role opportunities in finance, risk management, and IT.

What to watch

•Limited public information about internal culture and work-life balance.
•Potentially slow career progression due to large organizational structure.
•Highly competitive environment may not suit all candidates.

Why Vanguard

•Pioneered the index fund, revolutionizing investment management.
•Client-owned structure aligns company interests with investor success.
•Significant emphasis on investor education and financial literacy.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Vanguard

Vanguard

vanguard.com

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Vanguard is an investment management company known for its low-cost mutual funds and ETFs, focusing on long-term investment strategies for individual and institutional investors.