Certified Medical Assistant - North Seattle

Job Title: Medical Support Certified Medical Assistant

Location: North Seattle We Care Clinic

Reports to: Medical Support Nurse Manager

Pay: $28-30/hour. WCDC provides medical, dental, and vision insurance; PTO, paid holidays, jury duty, and bereavement leave; a 401(k) retirement plan; short‑term and long‑term disability; an Employee Assistance Program (EAP); a quarterly incentive program; and tribal‑discretion COLA adjustments.

Join Our Mission!

We Care Daily Clinics (WCDC) is a warm, welcoming, and modern facility that provides treatment for addiction in a person-centered environment located in Auburn. WCDC seeks to renew hope and purpose for those battling opioid use by removing barriers, providing a holistic approach to recovery, and utilizing evidence-based treatment to restore healthy living. Our top priority is to provide the highest levels of patient-centered care to those we serve.

WCDC is an Opioid Treatment Program (OTP) facility using FDA approved medication paired with behavioral health counseling. Our individual service plans are built around patients in a supportive, safe environment to create a personalized pathway to recovery. In addition to recovery, we also offer planned patient transportation and family and social support.

Position Summary

The Medical Assistant supports clinic operations by providing direct member care, assisting providers, and ensuring seamless delivery of healthcare services. This role requires adaptability, collaboration, and an understanding of the medical assistant scope of licensure. The Medical Assistant works with a wide range of individuals, including members, staff, providers, and external contacts, to deliver compassionate, high-quality care. The Medical Assistant is part of the Medical Support Team, which includes both Medical Assistants and Medical support LPN Nurses. This team is expected to support each other as needed across duties, within their current training and licensure.

Responsibilities

Clinical Support

• Assist providers in preparing for and delivering clinical services, including exams, procedures, and treatments.
• Collect and document member vital signs, medical histories, and relevant health information.
• Perform medical procedures such as blood draws, EKGs, and UA collections within the medical assistant scope of licensure.
• Prepare members for their visits, ensuring comfort and understanding of procedures.

Member Engagement & Education

• Provide compassionate care, ensuring a welcoming and supportive environment for members.
• Educate members about their treatment plans, follow-up care, and available resources.
• Address member questions and concerns with professionalism and empathy.

Operational Support

• Prepare and maintain the clinic for daily operations, ensuring cleanliness, organization, and adequate supplies.
• Collaborate with team members to coordinate member flow and optimize service delivery.
• Support accurate and timely documentation in electronic medical records (EMR) systems.

Team Collaboration

• Work closely with providers and clinical staff as part of the Medical Support Team to deliver integrated, member-centered care.
• Participate in team meetings, contributing ideas to improve operations and member experiences.
• Assist in onboarding and training new team members as needed.
• Support team members across duties as allowed by current training and licensure.

Education & Certification

• High school diploma or equivalent required.
• Completion of a qualified Medical Assistant course with active certification or registration valid in the state of Washington.

Knowledge & Skills

• Knowledge of medical support MA scope of licensure and professional guidelines.
• Proficiency in electronic medical records (EMR) systems and basic computer applications.
• Strong organizational and time management skills.
• Ability to work collaboratively with a wide range of individuals, including members, staff, providers, and external contacts.

Work Environment

This role operates within the WeCare Clinic, providing care and services in a collaborative clinic environment. It requires flexibility, adaptability, and a commitment to delivering high-quality, member-centered care.

Equal Employment Opportunity (EEO) Statement

We Care Daily Clinics is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need—without regard to race, color, religion, creed, national origin, ancestry, gender, gender identity or expression, sexual orientation, age, marital status, disability, veteran status, genetic information, or any other protected status under applicable laws.

Tribal Preference Statement

In accordance with applicable Tribal and Federal laws, Tribal preference will be given to qualified candidates who are members of a federally recognized tribe. We Care Daily Clinics and Indigenous Pact are proud to partner with Tribal communities to expand access to high-quality, culturally grounded care.