Business Improvement Lead - Product Certification

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Business Improvement Lead – Product Certification

UK homebased

Fixed term contract (secondment) until the end of 2027

Application closing date: 21st June, 2026

About the role

BSI Regulatory Services is looking for a Business Improvement Lead who will be responsible for designing, developing and implementing improvements to achieve operational excellence for Product Certification. This role delivers work required to optimise business performance through the design of effective business processes, improvements in information systems, platforms, information management, practices, procedures, and organisation changes.

Responsibilities:

• Collaborate with the Product Certification stakeholders and other teams to define the approach needed to achieve strategic and operational goals on improvement projects
• Lead and facilitate the assigned projects in support of strategic and operational goals
• Act as guide and support for subject matter experts to aid in the design and development of products, systems, and solutions
• Conduct research and collect data to support improvement projects and initiatives
• Steer the preparation and review of a broad range of documentation supporting improvement projects and initiatives
• Coordinate and facilitate the effective communication pathways with cross-functional teams
• Day‑to‑day task management and mentoring of team members, providing guidance and support without formal line management responsibility

To be successful in the role, you will have:

• Minimum 3 years of experience in a BSI Product Certification role or similar Certification role: extensive knowledge and/or experience of the systems and processes; knowledge of technical delivery, assessment delivery, and/or commercial of products delivered
• Experience of identifying and delivering process improvements, with an understanding and practical application of relevant techniques to drive efficiency and quality
• Experience in the application of quality management systems
• Ability to communicate with all levels within the organisation
• BSc degree in discipline relevant to engineering business administration, process management, manufacture, or related field

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
 
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.