Cluster Payroll / Workday Specialist

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Iconic elegance in Milan’s most fashionable neighbourhood. . A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.

We currently have an opportunity for a talented Cluster Payroll / Workday Specialist to join our iconic Four Seasons Hotel Milan, San Domenico Palace, Four Seasons hotel Taormina, Hotel Danieli, Venice a Four Seasons hotel in Italy!

The Cluster Payroll / Workday Specialist is responsible for managing payroll operations across multiple hotel properties within the cluster, ensuring accuracy, compliance, and timely processing. The role also supports and maintains the Workday system, ensuring data integrity, reporting accuracy, and optimization of payroll processes.

Payroll Management

• Process monthly payroll for multiple hotel properties in a timely and accurate manner

• Ensure compliance with local labor laws, tax regulations, and company policies

• Manage payroll-related data including salaries, benefits, deductions, and overtime

• Reconcile payroll reports and resolve discrepancies

• Liaise with external payroll providers when applicable

Workday System Management

• Maintain and update employee data within Workday

• Ensure data accuracy and integrity across HR and payroll modules

• Support system updates, testing, and implementation of new functionalities

• Generate and analyze reports from Workday for payroll, HR, and management needs

• Provide technical support and training to users

Compliance & Reporting

• Ensure adherence to internal controls and audit requirements

• Prepare payroll reports, statutory filings, and year-end documentation

• Support internal and external audits

Collaboration & Support

• Act as a key point of contact for payroll and Workday-related queries

• Collaborate with HR, Finance, and department heads across the cluster

• Support onboarding and offboarding processes from a payroll/system perspective

What you bring: 

• Bachelor’s degree in Finance, Accounting, Human Resources, or related field

• Proven experience in payroll processing, preferably in hospitality or multi-property environments

• Strong knowledge of Workday (Payroll and/or HCM modules)

• Understanding of local labor laws and payroll regulations

• Excellent attention to detail and organizational skills

• Strong analytical and problem-solving abilities

• Proficiency in Microsoft Excel

• Good communication skills and ability to work in a fast-paced, international environment

Preferred Qualifications:

• Previous experience in a luxury hotel or international hospitality group

• Experience managing payroll for multiple entities (cluster role)

• Workday certification is a plus

What we offer: 

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Complimentary Dry Cleaning for Employee Uniforms

• Meals available at our Employee Restaurant 

• Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year 

• Employee Recognition Programs 

• Opportunities to build a successful career with global potential 

 

Schedule & Hours:

This position is based at the Four Seasons Hotel Milan.

 

You must possess the legal right to work in Italy and have fluency in English and Italian.