About the role
Facility:
Cox Medical Center Branson: 525 Branson Landing Blvd., Branson, Missouri, United States of America, 65616Department:
1414 Patient Registration BransonScheduled Weekly Hours:
40Hours:
8am-8:30pmWork Shift:
Rotating (United States of America)CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
- Named one of Modern Healthcare’s Best Places to work five times.
- Named one of America’s Greatest Workplaces by Newsweek.
- Recognized as a Greatest Workplace for Women in both 2023 and 2024.
- Listed as one of the Greatest Workplaces for Diversity in 2024.
- Acknowledged by Forbes as one of the Best Employers for New Grads.
- Ranked among the Best Employers by State for Missouri.
- Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.
Benefits
- Medical, Vision, Dental, Retirement Plan with employer match, and many more!
- For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Description:
The Patient Access Team Lead is a working team member who has extensive knowledge of duties and job functions for the Patient Access Services team to which they are assigned and serves as a key support resource to staff. The Team Lead answers questions regarding workflow or system functions and issues, helps troubleshoot, and reports issues as needed to Supervisor and/or appropriate teams. The Team Lead coordinates and/or facilitates training of new team members along with their Supervisor and assists in team member assignments, re-assignment of work duties, and carries other duties as assigned. The Team Lead helps cover certain duties in the Supervisor’s absence, with support from the Supervisor’s Peer Supervisor and/or Manager. The Lead may use independent judgement in issue resolution, staff scheduling, etc.; and will report escalation needs as appropriate.Education: ▪ Required: High school diploma or equivalent Experience: ▪ Required: 1 year Related Patient Access Experience ▪ Preferred: 2 years of experience Patient Access Experience, Customer Service and Leadership Skills: ▪ Excellent customer service and interpersonal skills ▪ Strong computer and relevant application use skills ▪ Ability to assist and teach others ▪ Ability to multi-task in a fast-paced environment ▪ Detail-oriented with the ability to spot errors and trends ▪ Demonstrates initiative and self-motivation ▪ Demonstrates understanding and consistent practice of need for privacy and confidentiality Licensure/Certification/Registration: ▪ Preferred: CHAA or CRCRAplyr's read
CoxHealth is a comprehensive healthcare system in Missouri, attracting professionals dedicated to diverse medical services and community-focused care.
What's promising
- •CoxHealth offers a wide range of medical services, providing varied career opportunities.
- •As a not-for-profit, CoxHealth reinvests in community health initiatives.
- •The organization supports professional growth with roles across nursing, administration, and specialized care.
What to watch
- •Limited public information about employee satisfaction and work-life balance.
- •Potential for high-stress environments due to the nature of healthcare work.
- •Geographical limitation to Missouri may restrict broader career mobility.
Why CoxHealth
- •CoxHealth's not-for-profit status emphasizes community health over profit.
- •The system includes a variety of facilities, from hospitals to urgent care centers.
- •CoxHealth's focus on specialty care attracts professionals seeking niche expertise.
Aplyr’s read is generated by AI from public sources. Was it useful?
About CoxHealth
CoxHealth is a not-for-profit healthcare system based in Springfield, Missouri, providing a range of medical services including hospitals, outpatient clinics, and specialty care.
