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Lead / Manager

Director - Quality Management

Confirmed live in the last 24 hours

Trinity Health

Trinity Health

Holy Cross Hospital - Ft. Lauderdale, Florida
On-site
Posted March 31, 2026

Job Description

Employment Type:

Full time

Shift:

Description:

Purpose: provides strategic leadership over patient safety, risk management, and performance improvement initiatives to ensure compliance with regulatory standards (CMS, Joint Commission). They analyze data, develop policies, and collaborate with clinicians to enhance care quality, reduce harm, and improve patient experience.

What you will do:

  • Regulatory Compliance and Survey Readiness: Ensures the hospital meets all national, state, and accreditation standards.

  • Patient Safety & Risk Management: Oversees incident reporting, harm reduction initiatives, and root cause analyses.

  • Performance Improvement: Identifies opportunities for improvement in clinical care and operational efficiency.

  • Data Analysis & Reporting: Monitors quality metrics and uses data to trend performance.

  • Infection Control & Prevention: Collaborating with infection preventionists to maintain a safe environment

  • Staff Education: Trains staff and leadership on quality standards and patient safety policies. 

Minimum Qualifications:

* Graduate of an accredited school of Professional Nursing. Bachelor's Degree is required. Master's degree is preferred.

* Candidates with Associates Degree must be working towards BSN or health care related degree, e.g. Health Care Administration. CCM is preferred.

* Minimum of three (3) years of clinical practice in a health care setting is required. * Previous Utilization Review or Case Management experience is preferred.

* Basic experience using computer (word processing skills minimum) is required.

* Experience in changing healthcare processes preferred, such as Quality Improvement Team participation.

Licensure: * Current Florida Nursing License required.

Position Highlights and Benefits

  • Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.

  • We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

  • We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.

Ministry/Facility Information:

  • A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community’s trusted health partner for life. 

  • We are committed to providing compassionate and holistic person-centered care.

  • Comprehensive benefits that start on your first day of work

  • Retirement savings program with employer matching

Legal Info:

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.