Vice President, Revenue Operations

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

The VP of Revenue Operations is responsible for architecting and optimizing the unified revenue infrastructure that powers the entire customer lifecycle—from first touch to renewal and expansion. They will lead our Revenue Strategy & Planning and Revenue Enablement teams and be responsible for overseeing revenue systems, forecasting, quota and commission planning, process design, enablement alignment, AI‑driven insights, and cross‑functional execution. Their work ensures all go‑to‑market teams operate from a single source of truth, follow consistent, scalable workflows, and have the intelligence needed to make fast, confident decisions.

The VP of Revenue Operations sits within the Strategy team at Bandwidth and serves as a key strategic advisor to the Chief Strategy Officer, the Chief Revenue Officer, and the Revenue Executive Leadership Team. The role’s primary mandate is to align people, processes, data, and technology across all GTM teams to drive predictable, efficient, and scalable revenue growth.

We are seeking a VP of Revenue Operations who will lead an AI‑first transformation of the revenue engine, using advanced automation, predictive modeling, and intelligent workflows to elevate performance across the organization.

What You'll Do:

• Develop and own the company’s end‑to‑end Revenue Operations strategy, ensuring all GTM teams operate in alignment toward shared growth objectives.
• Build, develop, and inspire a high‑performing Revenue Operations organization, cultivating deep expertise across AI, systems architecture, analytics, process optimization, revenue compensation, and enablement strategy. Establish a culture of accountability, innovation, and continuous improvement that elevates the performance of every customer‑facing team.
• Planning and forecasting:
• Lead forecasting, pipeline health analysis, revenue modeling, quarterly business reviews, and executive reporting, leveraging AI and machine learning to improve accuracy and insight.
• Jointly with the Analytics team, inform and ensure the creation of a unified, AI‑ready revenue data model that fuels clean, trusted analytics.

• Process design and Enablement
• Build and execute an AI‑first roadmap that introduces automation, predictive analytics, and intelligent decision support across the entire revenue lifecycle.
• Oversee the full revenue technology ecosystem—including CRM, marketing automation, sales engagement, support platforms, analytics tools, and AI technologies—ensuring seamless integration and maximum usability.
• Embed AI‑powered workflows into onboarding, training, content delivery, and performance coaching.
• Design, document, and refine standardized GTM processes that drive efficiency, consistency, and an excellent rep and customer experience.

• Quota and compensation: 
• Partner with Sales leadership on territory design, capacity modeling, headcount planning, quota methodology, and compensation structure.
• Develop, document and administer global compensation plans and models that facilitate the scaling of the business

• Lead cross‑functional strategic initiatives—including systems migrations and operational transformation efforts.

What You Need:

• Education:   Bachelor or Equivalent University qualification, MBA preferred but not essential
• Experience:
  • 15+ years’ experience in global sales/revenue operations in a software company, w