Senior Manager, Partner Marketing

The Senior Manager, Partner Marketing for North America is responsible for leading the regional partner marketing strategy, managing a team, and driving scalable programs that accelerate demand and revenue through Five9’s channel ecosystem. This ecosystem includes resellers, TSDs, distributors, strategic alliances, and other partners that play a central role in Five9’s go-to-market model. 

This role requires a balance of strategic leadership and hands-on program execution. You will guide a team in delivering co-marketing programs, partner activation initiatives, and enablement strategies that strengthen partner engagement and expand Five9’s market reach. Working closely with Channel Sales, Global Partner Marketing, and Partner Operations, you will directly influence partner-sourced and partner-influenced pipeline across one of Five9’s largest and most critical regions. 

Key Responsibilities 

Partner Marketing Leadership 

Team Management: 
Lead and develop a partner marketing team responsible for program execution, partner communication, and campaign coordination across North America. Provide coaching, clear priorities, and ongoing support to drive high performance. 

Regional Partner Marketing Strategy: 
Develop and manage the annual partner marketing plan for North America in alignment with sales objectives, partner tiering, and regional growth priorities. 

Partner Prioritization Model: 
Establish a structured partner coverage and support model based on performance, opportunity potential, and strategic alignment with Fiv