Head Tennis Professional

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Find your "pura vida", where adventure and relaxation meet. An unspoiled world of eco-luxury welcomes each guest to Latin America’s ultimate coastal retreat, offering unparalleled access to nature, adventure and relaxation. Central America’s exclusive Forbes Travel Guide Five-Star resort for six consecutive years, Four Seasons Resort Peninsula Papagayo, Costa Rica is the utmost location for adventure travellers, wellness seekers, culinary explorers, and cultural globetrotters. With customized itineraries for families and couples alike, we can’t wait for you to experience “Pura Vida” at Peninsula Papagayo.

• At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
  Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
  About Four Seasons Resort Costa Rica at Peninsula Papagayo: 
  From our hillside perch overlooking the Pacific Ocean, our expansive Costa Rican resort offers privacy while being your launching pad for boundless adventures. After a day of zip lining, surfing, or hiking a volcano, return to our tropical retreat for farm-to-table dining from one of our five restaurants and bars, refreshing swims, or relaxing spa treatments. With customized itineraries for families and couples alike, we can’t wait for you to experience “Pura Vida” at Peninsula Papagayo.

• JOB SUMMARY 

• The Head Tennis Professional is responsible for all Club tennis activity programming, including developing and promoting tennis programs for all age groups, while providing the elite experience that caters to the clientele of Four Seasons. The Head Tennis Pro will organize tennis clinics and private lessons that encourage participation in the Clubs tennis activities and will promote memberships to all potential prospects. Additionally, the Head Tennis Pro will act as the Clubs Tennis Ambassador to enhance the value of the Club. The Head Tennis Pro reports directly to the Director of Golf and directly supervises Tennis Professionals.

• Assist the clients with all tennis needs and ensure tennis policies are being followed. 

• Oversee the development, organization, and implementation of all tennis and pickleball programs, events, leagues, and clinic

• Communicate with Director of Golf as well as the Four Seasons Sales and Leisure team to schedule and publicize tennis events. 

• Initiate communication with new members in order to conduct a tennis orientation into the facility and programs available. 

• Maintain courts in a professional manner and ensure that the environment is safe for all those who use the facility. 

• Maximize the Clubs tennis facilities to reduce attrition and attract new clientele. 

• Prepare yearly budget as directed and adhere to standards and policies. 

•  Perform all other duties as assigned

• Promote tennis programs and events through various marketing channels

• Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed. 

• Hire seasonal tennis professionals on an annual basis

Requirements

• Minimum 2–3 years of relevant experience in a luxury hotel or resort environment

• Proven experience in tennis program management or leadership role

• Self-driven, strategic, and results-oriented professional

• Ability to work independently and perform under pressure in a fast-paced environment

• Strong team player with excellent interpersonal and communication skills

• Exceptional organizational skills and attention to detail

• Experience playing Pickleball and Padel

• Ability to multitask, prioritize, and manage multiple projects efficiently

• Full professional proficiency in English required; additional language skills, particularly Spanish, are advantageous

• Comfortable using standard computer systems and office equipment

• Flexible schedule required, including weekends, holidays, and evening shifts