Job Description Summary & Additional Information

Organizational Summary Statement:

The University of Maryland is implementing a new student information system called Workday Student, as part of the Elevate Student program. In light of this transition, the Graduate School seeks a highly skilled professional to provide comprehensive support in Workday configurations, testing, training, and data validation specifically for the graduate student domain. The Workday Cross-Functional Lead will serve as Cross-Functional Lead for the Graduate Student Domain and participate in multiple workstreams with other members of the Elevate team and stakeholders from across the university, ensuring effective collaboration and successful outcomes. This position is integral to Elevate Student’s Graduate Team, which includes the Graduate School’s Workday Functional Lead, other Workday Analysts, and Huron consultant, and will be based within the Graduate School.

The Workday Cross-Functional Lead provides technical and analytical support for information technology systems, applications, and business processes. This role works with stakeholders to analyze business needs, recommend technology solutions, and support the implementation, configuration, and maintenance of systems that enhance operational efficiency and service delivery. The Workday Cross-Functional Lead helps troubleshoot technical issues, document system processes, and contribute to continuous improvement of IT services and solutions.

EXAMPLES OF WORK: 
Analyze business processes and user needs to identify technology solutions that support operational and strategic goals.
Gather, document, and translate functional requirements into technical specifications.
Troubleshoot system issues and coordinate with technical teams to resolve problems and ensure system reliability.
Assist with system upgrades, enhancements, integrations, and data management activities.
Other duties as assigned.

Preferred Education: Master's Degree from an accredited college or university.

Preferred Experiences:

• At least two years of experience supporting graduate education, preferably at UMD

• Experience using UMD campus systems (e.g., SIS, TerpEngage, uAchieve) and/or Workday Student

Preferred: Knowledge, Skills, and Abilities:

• Thorough understanding of the graduate student life cycle, UMD graduate policies and practices

• Ceaseless and exquisite attention to detail

• Excellent customer service skills; must be able to maintain effective working relationships with stakeholders across campus

• Demonstrated ability to manage a high level of activity under various conditions and constraints

• Analytical abilities and critical thinking competencies to support unique problem-solving

Licenses/Certifications: N/A

Physical Demands:

Office environment setting with majority of time spent working at a computer. Required close visual acuity to perform activities such as preparing and analyzing data and figures, viewing computer terminals, extensive reading. Ability to move about campus to attend meetings/events.

Required Application Materials: Resume, cover letter & list of references

 

Best Consideration Date: June 30, 2026

 

Posting Close Date: N/A

 

Open Until Filled: Yes

This contractual exempt position is funded through June 2027 with potential for extension.

This position is telework eligible.

Minimum Qualifications

Education: Bachelor’s degree from an accredited college or university.

Experience: One (1) year of professional administrative, coordinator, or information technology experience.

Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

Job Risks

Not Applicable to This Position

Department

GRAD-Graduate School

Worker Sub-Type

Staff Contractual (C2) (Fixed Term)

Salary Range

$71,200-$75,000

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization.  Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

Title IX Non-Discrimination Notice

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