Talent Acquisition Operations Lead

About us

Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. 

It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. 

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.  

Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. 

The Team

We are building a global Talent Acquisition function to support the rapid growth of Graphcore as we hire across EMEA, APAC and NAM regions. This means building the operational infrastructure for TA at the same time as delivering significant hiring volume.

This role is the operational backbone of recruitment: hiring data and reports, recruitment platforms, vendor relationships, and processes that enable the team to work efficiently at scale.

Initially, we will concentrate on structuring and clarifying hiring data. This involves producing accurate reports, relevant insights, and a clear overview of hiring plan delivery.More broadly, this role ensures the team has the systems, processes, and operational backing needed to do their best work.This is a hands-on role for someone who enjoys bringing structure to fast paced environments and building operational foundations that allow teams to scale.

Key Responsibilities 

Data & Reporting

One of the initial priorities for this role will be setting up clear, accurate reporting so the business has a trusted perspective on hiring demand, progress, and delivery.

You will:

• Develop and take responsibility for the Talent Acquisition reporting framework and dashboards bringing together data from Greenhouse, HRIS, Superset and other sources into a reliable reporting structure
• Establish consistent hiring metrics and reporting cadence for leadership
• Collaborate with Finance, People Data, and People Operations to coordinate hiring efforts with workforce planning
• Track pipeline health, time-to-hire, recruiter capacity and delivery against hiring plans
• Surface risks, bottlenecks and trade-offs to support prioritisation

Recruitment Systems & Tools

You will own and optimise the systems that support the hiring organisation.

• Act as primary administrator for the ATS (Greenhouse) managing workflows, permissions, interview stages and data governance
• Ensure systems are used consistently across global teams
• Maintain GDPR compliance, data retention and data quality
• Monitor integrations, APIs and overall system performance
• Find opportunities for automation, AI and tooling improvements
• Manage licences and usage across platforms such as HackerRank and LinkedIn
• Partner with IT to ensure tools meet security and integration requirements

Vendor & Agency Management

You will help ensure external partners support hiring efficiently and follow our processes.

• Maintain the framework for agency and vendor engagement, including terms of business and rate cards
• Support operational management of RPO and agency partners, useage and performance
• Ensure external partners follow internal hiring processes and systems
• Align recruiter capacity with hiring demand through the RPO flex model

Recruitment Process & Operational Excellence

Robust processes are already established. This position will unify them into a clear and consistent global framework.

• Review and refine recruitment processes to ensure they are scalable and consistently used
• Standardise recr