Support Centre Manager
Confirmed live in the last 24 hours
Brandtech+
Job Description
Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Support Centre Manager
Location: Mumbai, India
About the role:
We are seeking a highly skilled and hands-on Support Centre Manager to lead our centralized global support function. This role is critical in ensuring smooth operations, governance, and growth of our support centre model, while driving efficiency, scalability, and alignment with business objectives. The Support Centre Manager will support IT and backend operations teams requirement across The Brandtech Group companies, manage stakeholder relationships, and deliver measurable business value through optimized support delivery and cost governance.
The ideal candidate will also bring expertise in leveraging AI and automation to reimagine workflows, enhance productivity, and embed data-driven decision-making into daily operations.
What you will be doing:
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