PRODUCT MANAGER - PLATFORM GROWTH & SCALING

About Centific

Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.

Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.

About Job

KEY RESPONSIBILITIES
Platform Growth & User Experience:
• Define and execute product-led growth strategies to scale platform adoption across crowd workers, domain experts, and enterprise clients
• Lead user research, journey/mind mapping, and experimentation to identify and remove friction points in onboarding, engagement, and retention
• Design intuitive user experiences that balance simplicity for crowd workers with power-user capabilities for enterprise stakeholders
• Establish and track North Star metrics (activation, engagement, retention, referral) and drive continuous improvement

Product Strategy & Vision:
• Partner with AVP of Product to define platform roadmap that balances foundational fixes with innovation and competitive differentiation
• Analyze competitive landscape in AI data platforms and identify opportunities to differentiate and win in the market
• Translate business objectives and user insights into compelling product narratives and strategic initiatives
• Build business cases and prioritization frameworks (impact/effort, RICE, etc.) to guide roadmap decisions

Cross-Functional Leadership:
• Collaborate with engineering, design, data science, recruitment, delivery, operations and client teams to ship high-quality features on aggressive timelines
• Influence stakeholders across recruitment, delivery, sales, and customer success to align on product priorities and drive platform adoption
• Partner with marketing and go-to-market teams to position product capabilities and drive user acquisition and engagement
• Build trust with distributed engineering teams (including global development centers) through clear communication and stakeholder management

Data-Driven Decision Making:
• Define KPIs and success metrics for product initiatives, leveraging analytics tools to measure impact
• Design and execute A/B tests and multivariate experiments to validate hypotheses and optimize user experiences
• Build dashboards and reporting mechanisms to provide visibility into product health, user behavior, and business outcomes

User Experience & Design:
• Apply strong product sense and UX intuition to evaluate designs, prototypes, and user flows
• Partner with designers (or work independently when needed) to create wireframes, mockups, and prototypes that communicate product vision
• Advocate for user needs and ensure design decisions are grounded in research, data, and usability best practices

REQUIRED QUALIFICATIONS
Experience:
• 3+ years of product management experience in consumer-facing or B2B platforms
• Proven track record scaling products to millions of users (required - must demonstrate specific examples)
• 3+ years working at high-growth technology companies or fast-scaling startups
• Experience with marketplace platforms, two-sided networks, or workforce management systems (preferred)
Skills & Expertise:
• Product-led growth: Deep understanding of activation funnels, onboarding optimization, retention tactics, and viral mechanics
• User experience design: Strong product sense, ability to evaluate and influence design decisions, familiarity with design tools (Figma, Sketch)
• Experimentation & analytics: Hands-on experience designing A/B tests, analyzing user data (SQL required), and building dashboards
• Competitive intelligence: Ability to analyze competitor products, identify market trends, and translate insights into product strategy
• Stakeholder management: Exceptional communication skills, ability to influence cross-functional teams and senior leadership

Technical Acumen:
• Comfortable working with engineering teams on technical product decisions
• Understanding of APIs, system architecture, and data flows (ability to read API documentation, understand integration points)
• Familiarity with AI/ML concepts and LLM-based products (nice-to-have)

Mindset & Approach:
• Bias to action: Ships MVPs quickly, iterates based on feedback, comfortable with ambiguity
• User-centric: Obsessed with understanding user needs, pain points, and behavior
• Data-informed: Uses data to validate hypotheses but balances with qualitative insights and product intuition
• Collaborative: Builds trust across teams, seeks input from stakeholders, operates with transparency

PREFERRED QUALIFICATIONS
• MBA or advanced degree in Computer Science, Engineering, Design, or related field
• Experience in AI data, annotation, labeling, or crowd workforce platforms
• Background in operations-heavy products (logistics, fulfillment, marketplace operations)
• Experience launching 0→1 products or leading platform redesigns
• Familiarity with international/global product launches and localization


WHY JOIN CENTIFIC
Impact: Help shape the future of AI by improving the data and human feedback that powers LLMs used by billions of people
Growth Stage: Series A company preparing for Series B with aggressive growth targets - massive opportunity to scale product and career
Autonomy: Work directly with AVP of Product and cross-functional leadership team; high degree of ownership and decision-making authority
Competitive Landscape: Work in the fast-moving AI data space - bring best practices from your experience to help us win market share
Team: Collaborate with 150+ PhDs and data scientists, 4,000+ AI practitioners, and 1.8M domain experts across 230+ markets

Location: Bay Area based - proximity to customers (Magnificent Seven companies) and ability to collaborate with product/leadership team in the SF office.
 

Salary: $130K - $140K Annually + OTB

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.