About the role
Job Summary:
The Project Manager / Implementation Specialist is responsible for leading the deployment of AssetWorks GPS solutions for fleet customers across North America. This role manages implementation projects from kickoff through go-live, serving as the primary customer contact while coordinating software configuration, hardware deployment, training, and project execution to ensure successful outcomes.Job Description:
- Lead multiple AW GPS implementation projects from initiation through successful go-live.
- Develop and manage project plans, schedules, risks, action items, budgets, and status reporting.
- Serve as the primary point of contact for customers throughout the implementation lifecycle.
- Gather and document business requirements and configure AW GPS solutions to meet customer operational needs.
- Coordinate GPS hardware installations, device activation, and deployment logistics.
- Deliver installation training to customers, technicians, dealers, and installation partners on AW GPS hardware, wiring standards, troubleshooting procedures, and deployment best practices.
- Conduct administrator and end-user training sessions to ensure successful adoption of the solution.
- Troubleshoot GPS and telematics hardware, connectivity, sensor integrations, and related deployment issues.
- Analyze customer business processes and operational challenges to identify opportunities for product enhancement.
- Develop detailed feature requests, business requirements, and use cases for Product Management and Engineering teams to address customer needs and improve the AW GPS platform.
- Facilitate project meetings, stakeholder reviews, and executive status updates.
- Manage project risks, issue resolution, escalations, and change requests.
- Support pilot deployments, large-scale rollouts, and post-implementation optimization activities.
- Maintain project documentation, installation standards, training materials, and implementation best practices.
- Ensure projects are delivered on time, within scope, and achieve customer satisfaction objectives.
Worker Type:
RegularNumber of Openings Available:
1Aplyr's read
AssetWorks specializes in asset management software, serving diverse sectors like government and education, and attracts professionals in tech, sales, and support roles.
What's promising
- •Strong focus on niche asset management solutions for varied sectors.
- •Recent hiring indicates growth in technology and support roles.
- •Opportunities for interns suggest investment in developing talent.
What to watch
- •Limited public information about company culture and work environment.
- •Potential challenges in adapting to diverse industry needs.
- •Highly specialized product focus may limit broader market appeal.
Why AssetWorks
- •Specializes in asset management for government and educational sectors.
- •Offers a range of roles from technical to managerial positions.
- •Provides solutions tailored to specific industry requirements.
Aplyr’s read is generated by AI from public sources. Was it useful?
About AssetWorks
AssetWorks Inc. provides asset management solutions and software for organizations in various sectors, including government, education, and commercial enterprises.
