About the role

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri.

No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.

General Summary

The DDCI Patient Service Representative is responsible for patient flow in a timely manner.

Essential Duties and Responsibilities

Greets patients warmly and respectfully in a professional manner. Assisting patients with any needs.
Registers patients by obtaining complete demographic information, insurance information. Enters information accurately into the system with minimal errors. Collecting co-pays.
Answers telephone promptly, triages patient calls. Communicating patient care/needs with clinics.
Incoming Referrals, gathering all records/films/orders needed for appoints. Scanning documents in patient charts.
Organizing patient appointments. Tracking/Obtaining authorizations when needed.
Work as a team in completing work queues in EPIC. Fixing identified errors.
Completing all given tasks within a timely manner.

Education

High school diploma or equivalent required. Preference for graduate of an accredited medical receptionist or similar program, or two years in a health care setting will be considered.

Work Experience

Two years medical clerical experience in an office setting with word processing/personal computing skills preferred. Medical insurance experience preferred.

Certification/License

None required.

Mental/Physical Requirements

Close mental and visual attention required for sustained periods of time. Frequently works under stressful conditions due to demands of customers. Must be able to transport self throughout facility. Standing, walking, sitting, carrying/lifting (up to 10 lbs.), turning, carrying, pushing, pulling and stooping.

Working Conditions

May be exposed to patients with infectious disease, disagreeable odors from patients and/or chemicals. Also exposed to noisy environment due to equipment and small, high traffic work area.

At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself! Apply now to join us on our mission in health care.

Aplyr's read

Phelps Health is a regional healthcare provider committed to offering comprehensive medical services with a focus on community-centric care and specialized treatments.
Synthesized from recent postings & public sources

What's promising

•Phelps Health provides a wide range of specialized medical services, enhancing career opportunities for healthcare professionals.
•The organization is actively hiring across various roles, indicating growth and stability in the healthcare sector.
•Phelps Health's commitment to community care offers employees a chance to make a meaningful local impact.

What to watch

•Limited public information about career advancement opportunities within Phelps Health.
•Potential challenges in adapting to varying shift schedules for certain roles.
•The regional focus may limit exposure to diverse healthcare practices found in larger metropolitan areas.

Why Phelps Health

•Phelps Health's emphasis on community-centric care differentiates it from larger, more impersonal healthcare systems.
•The organization offers specialized roles, such as in nephrology and urology, which may appeal to niche professionals.
•Phelps Health's diverse hiring, from clinical to maintenance roles, reflects a comprehensive approach to healthcare operations.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Phelps Health

Phelps Health

phelpshealth.org

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Phelps Health is a regional healthcare provider offering a range of medical services, including emergency care, outpatient services, and specialized treatments.