About the role
A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
A Career at HARMAN Lifestyle
We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.
- Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel.
- Unite your passion for audio innovation with high-tech product development.
- Create pitch-perfect, cutting-edge technology that elevates the listening experience.
About the Role
- Customer Service
What You Will Do
- Daily operations related to after-sales department expenses, including consolidation, verification, and payment of repair costs from third-party service providers, as well as payment processing for ODM spare parts procurement orders.
- In SAP, handle goods receipt, goods issue, and stock transfer operations for after-sales whole units and spare parts, mainly involving the SD and MM modules.
Service spare parts management, including master data maintenance, development and adjustment of PSI plans, PO/SO order processing, daily inbound and outbound coordination with spare parts warehouses, and inventory optimization.
Processing of sales orders for service spare parts, as well as system operations related to DOA (Dead on Arrival) of complete units
What You Need to Be Successful
- Bachelor's degree from a full-time university, with at least two years of work experience.
- Basic requirements: Proficient in using common office software; good English reading and writing skills; excellent communication skills.
Bonus Points if You Have
- Experience with SAP systems is preferred; experience in e-commerce platform customer service or after-sales service for consumer electronics products is also preferred.
What Makes You Eligible
- Be willing to work in an office.
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Aplyr's read
HARMAN International is a leader in automotive and audio technology, attracting engineers and innovators passionate about connected solutions and cutting-edge advancements.
What's promising
- •Strong presence in automotive technology with partnerships with major car manufacturers.
- •Diverse career opportunities in engineering, from AI/ML to cybersecurity.
- •Focus on innovation in IoT and lifestyle audio solutions.
What to watch
- •Highly competitive industry with rapid technological changes.
- •Dependence on automotive sector may pose risks during economic downturns.
- •Limited public information about company culture and employee satisfaction.
Why HARMAN International
- •Pioneers in integrating audio systems with automotive technology.
- •Extensive global reach with operations in multiple countries.
- •Commitment to sustainability and cost-effective engineering solutions.
Aplyr’s read is generated by AI from public sources. Was it useful?
About HARMAN International
Harman International is a global leader in connected car technology, lifestyle audio innovations, design and analytics, and IoT solutions. The company specializes in providing connected solutions for automakers, consumers, and enterprises.
