Account Manager, SMB

Are you ready to take the next step in your career as a SMB Account Manager at ZoomInfo? We’re looking for a driven and enthusiastic individual to join our team and take on the exciting challenge of upselling and retaining a portfolio of SMB accounts (companies with less than 100 employees). If you’re motivated by driving growth, exceeding targets, and contributing to a high-performing team, this could be the perfect opportunity for you.

What You Will Do

• Manage a portfolio of roughly 150 existing customer accounts, with a strong focus on retention and growth.
• Use referrals and existing relationships to uncover new opportunities within our valued client base.
• Deliver engaging online product demos that educate, inspire, and convert.
• Build accurate forecasts and maintain a healthy pipeline using Salesforce and Clari.
• Work collaboratively within a dynamic team to progress and close deals over the phone.
• Identify the right stakeholders within existing clients by understanding which verticals we serve and how we deliver quick ROI to their peers.
• Apply creativity and strategic thinking to expand multithreaded relationships within departments, and identify new opportunities across the wider customer organisation.
• Be thoroughly prepared for all client interactions – well-researched, professional, and personable.
  
  

What You Bring

• 2+ years of successful sales experience in a closing role, with consistent quota attainment.
• The ability to deliver a compelling message that resonates at all levels.
• Experience in both transactional and solution-led selling, with confidence across the full sales cycle.
• Excellent interpersonal and verbal communication skills, alongside strong organisational abilities.
• High energy, a proactive attitude, and the ability to juggle multiple priorities with ease.
• Strong qualification skills and the ability to build trusted relationships.
• Self-motivation and the ability to excel in a fast-paced environment.
• Working knowledge of CRM systems, ideally Salesforce.
• Familiarity with the business intelligence market is an advantage.
• Sales and lead development training is preferred.
  
  

What’s In It For You

• A top-tier technology stack.
• A market-leading product offering (with a long list of G2 awards to back it up!).
• A market-leading and competitively structured compensation package
  
  

Benefits to Help You Thrive

• Comprehensive medical, dental, and vision cover.
• Eligibility for future equity awards.
• Pension contributions with employer matching.
• 12 weeks’ parental leave for primary caregivers, and 4 weeks for secondary caregivers.
• Family-forming support of up to $20k, plus discounts on Care.com membership.
• Virgin Pulse wellness programme.
• Optional add-ons such as pet insurance, legal services, and more.
  
  

This is an office-based role, 3 working days in office with the flexibility to work from home on Mondays and Fridays.

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