Merchant Account Executive

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Merchant Account Executive

What does a successful Merchant Account Executive do at Fiserv?

The FI Acquiring Account Executive is the lead salesperson providing strategic and consultative management for a portfolio of existing clients in the FI Acquiring vertical! As the strategic advisor to the client, you will be required to have an in-depth understanding of the client's business, goals, strategies, and industry trends and directions. This role is focused on helping FI clients grow their business by leveraging large, multi-disciplined projects, multiple Fiserv sales teams, and integrating a broad set of business development initiatives in complex client environments.

What you will do:

• Identifying and advancing broader enterprise-wide opportunities to deepen the partner wallet share.

• Generating new demand, revenue, profit margin, and retention for Fiserv with an assigned mix of current clients in the FI Acquiring vertical.

• Conducting a regular cadence of communication with the client at all levels and disciplines by effectively articulating the Fiserv value propositions.

• Often leading multiple initiatives concurrently, potentially in different distribution models, in a manner that will identify merchant prospects and drive those new sales opportunities to closure within Fiserv’s sales distribution channels.

• Leading and developing an account strategy aligning Fiserv’s growth plans and opportunities to those of the client.

• Ensuring proactive accountability to the client, leading to an improved client experience and retention.

• Elevating and closing client issues quickly and effectively with a sense of urgency.

• You must be able to work in a virtual team setting to coordinate the appropriate resources to meet varying client requirements. This will include multiple Global Business Solutions (GBS) client service and sales models, Credit/Risk, Product, as well as collaboration across the Financial Institution Group (FIG) and the Enterprise Sales organization to ensure the client is presented with a one Fiserv view of the relationship.

• Travel required: Approximately 50%

What you will need to have:

• Experience building and sustaining relationships at a very high level with clients

• Domain expertise in the FI Acquiring industry market

• Strong influencing and negotiation skills

• A background in the following areas: banking, card processing, merchant processing, check services, prepaid, and alternative payments.

• Prior experience of successfully working in a dynamic, matrix environment

• Excellent verbal and communications skills

What would be nice to have:

• Bachelors degree

Travel:

• Approximately 50% travel off-site or to other office locations is expected.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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