About the role
Ready to join a winning team? Porsche South Bay is seeking a motivated and professional Customer Service Representative to join our Service Team. If you’re passionate about delivering exceptional client experiences and enjoy working in a fast-paced, luxury automotive environment, we want to hear from you!
Responsibilities
You’ll be the friendly, professional presence that represents our Service Department, delivering a first-class experience to every client who walks through our doors or calls in.
- Welcome and assist service guests in our lounge, offering refreshments and a first-class experience
- Support the Service Drive by assisting advisors and ensuring smooth client flow
- Answer incoming calls and respond to client questions via phone and email
Qualifications
- Required: At least 1 year of customer service experience required
- Excellent communication and interpersonal skills
- Professional, friendly, and approachable demeanor
- Strong organizational skills with keen attention to detail
- Ability to multitask in a fast-paced environment
- Team-oriented with a strong focus on delivering exceptional customer service
- Automotive dealership experience is a plus, but not required
- Valid driver's license and acceptable driving record
Schedule
- Monday – Friday, 7:30 AM to 4:30 PM
- Occasional Saturday shifts as needed
- Sundays plus one additional weekday off
Compensation
- This position offers $20.00.hour – $24.00/hour depending on experience, plus performance-based bonuses, including Individual Appointment Shown incentives.
Please keep in mind that this range may vary depending on skills, experience, job-related knowledge, and location.
- Medical, Dental and Vision Plans
- Short and Long-Term Disability
- Paid Holidays & Paid Time Off
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Assistance Plan
- Paid Training
Hiring Requirements
- 18 years or older required
- All potential employees must pass pre-employment testing including a background check and drug screen
Skills & Tags
Aplyr's read
LAcarGUY is a leading dealership group in Southern California, focusing on luxury and electric vehicles, attracting automotive professionals passionate about innovation and customer service.
What's promising
- •Strong focus on luxury and electric vehicles aligns with future automotive trends.
- •Located in Southern California, a hub for automotive innovation and affluent customers.
- •Offers diverse roles from sales to technical positions, providing varied career paths.
What to watch
- •High competition in the Southern California automotive market may impact growth.
- •Limited public information about company culture and employee satisfaction.
- •Potential pressure to meet sales targets in a competitive luxury market.
Why LAcarGUY
- •Specializes in both luxury and electric vehicles, setting it apart from traditional dealerships.
- •Operates in a region known for early adoption of automotive innovations.
- •Emphasizes customer service excellence, crucial for high-end vehicle sales.
Aplyr’s read is generated by AI from public sources. Was it useful?
About LAcarGUY
LAcarGUY is a premier automotive dealership group in Southern California, specializing in luxury and electric vehicles.
