Global AI-Enhanced Quality Manager // Responsable mondial(e) de la Qualité augmentée par l’IA
Confirmed live in the last 24 hours
SharkNinja
Job Description
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
ABOUT THE ROLE
- As the Global AI-Enhanced Quality Manager, you will define the future of quality at SharkNinja. You’ll lead global QA standards across human and AI-assisted channels, ensuring we deliver empathetic, consistent, and high-performing consumer experiences worldwide. You’ll modernize our approach to quality—shifting from traditional sampling to intelligent, AI-informed assessment—while ensuring our programs build trust and reinforce our Hear It, Feel It, Fix It philosophy. You’ll partner with Technology to influence how tools evolve and with regional leaders to ensure global alignment with local nuance.
HERE’S WHAT YOU’LL DO
- Lead global QA strategy, scorecard design, calibration models, and quality expectations across all regions and channels.
- Modernize QA practices by integrating AI-supported evaluation, behavioral cues, and near-real-time performance visibility.
- gorustaiiosdataproductdesign
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