About the role

Aplyr's Quick Take

This role is for a Senior Data Scientist focused on developing and implementing AI solutions, particularly using Large Language Models. You'll be involved in both research and practical application, working on NLP and machine learning projects from start to finish. It's a hands-on position that requires both technical expertise and the ability to advise on projects.

Good fit

Ideal candidates will have significant experience in data science, particularly with LLMs and AI systems, and a strong background in NLP. A collaborative working style and problem-solving mindset will help you thrive here.

Worth noting

The job emphasizes both research and practical implementation, which is not always common in data science roles. The focus on working with major global brands could offer unique exposure to high-impact projects.

About the Company:

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

Job Description:

Do you believe in the missions Intelligence agencies? Are you interested in solving complex programmatic and technical issues?

If you are interested in working on some of the most challenging technical and programmatic issues , we are interested in talking to you about Netomi work and career opportunities.

We are seeking a Senior Data Scientist with deep expertise in Large Language Models (LLMs) and modern AI systems to join our team. This role combines cutting-edge research, rapid prototyping, and production-grade implementation to deliver innovative AI-powered solutions. You will drive NLP and machine learning projects from conception through deployment, working as both a direct contributor and key technical advisor.

Skills & Tags

machine learning ai data product

Aplyr's read

Netomi is at the forefront of AI-driven customer service automation, attracting tech-savvy professionals eager to innovate in customer experience solutions.
Synthesized from recent postings & public sources

What's promising

•Netomi's AI technology significantly enhances customer support efficiency.
•The company is expanding, evident from diverse recent hires across engineering and management roles.
•Netomi offers opportunities to work on cutting-edge AI applications in customer service.

What to watch

•Competition in AI-driven customer service is intense, posing challenges for market differentiation.
•Limited public information about company culture and employee satisfaction.
•The fast-paced environment may lead to high pressure and demanding workloads.

Why Netomi

•Netomi focuses specifically on AI for customer service, setting it apart from broader AI companies.
•The platform's ability to integrate with existing customer experience tools is a key differentiator.
•Netomi's emphasis on autonomous agents highlights its commitment to innovative solutions.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Netomi

Netomi

netomi.com

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Netomi is a customer service automation platform that leverages artificial intelligence to enhance customer experiences and streamline support processes.