About the role
As a Critical Environment Operations Manager, you will lead the operational excellence of Microsoft datacenters, ensuring critical mechanical, electrical, and control systems deliver maximum availability and reliability. You will build and develop high‑performing teams, reduce high‑impact incidents, and drive continuous improvement across safety, performance, and efficiency. Through strong partnerships and data‑driven execution, you will scale best practices and strengthen operational outcomes across the datacenter portfolio.
Microsoft’s Cloud Infrastructure and Operations (MCIO) is the engine that powers our cloud services, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, Office 365, Xbox, OneDrive and the Microsoft Azure platform.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
As a successful Critical Environments Operations Manager (CEOM), your performance objectives will be to:
- Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations
- Lead a team of Mechanical,
- Electrical and Control System professionals supporting Microsoft's online servicesOversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters
- Maximize Critical Environment (CE) availability to ensure optimal operational efficiencyReduce high-impact and human-error Critical Environment (CE) incidents year over year
- Deliver on cost/energy efficiency initiatives
- Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoringEstablish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and business partners
- Work with regional and global peers to share and build best practices across the entire datacenter portfolio
Qualifications
Required Qualifications:
- High School Diploma or equivalent AND experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure).
- Experience in leading a diverse, technical team.
- Indepth experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $500k+
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Aplyr's read
Microsoft is a technology giant shaping global computing, attracting talent interested in innovation and impact across software, cloud, and AI sectors.
What's promising
- •Strong commitment to innovation in AI and cloud computing.
- •Diverse range of roles from technical to managerial, offering career growth.
- •Financially stable with a robust global presence and market influence.
What to watch
- •Complex organizational structure can slow decision-making processes.
- •High competition for roles may limit entry-level opportunities.
- •Potential for work-life balance challenges in high-demand positions.
Why Microsoft
- •Pioneer in personal and business computing with a legacy of innovation.
- •Extensive global reach with a diverse workforce and inclusive culture.
- •Leader in integrating AI into mainstream software and cloud services.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Microsoft
Microsoft is a global technology company that develops, licenses, and supports a wide range of software products, services, and devices. Known for its Windows operating system and Office productivity suite, Microsoft has a significant impact on personal and business computing worldwide.
- Founded
- 1975
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