About the role

Aplyr's Quick Take

This role is about leading the development and enhancement of Regal's voice AI agents, ensuring they perform at a level comparable to top human agents. You'll work closely with engineering to create evaluation frameworks and improve product quality, making it a hands-on, technical product lead position.

Good fit

Ideal candidates have a strong technical background in AI or product management, with experience in voice technology. You should be comfortable collaborating with engineers and have a knack for translating complex research into practical applications.

Worth noting

The role is pivotal to the company's success, directly influencing product quality and market competitiveness. The emphasis on in-person culture suggests a preference for candidates who thrive in collaborative, dynamic environments.

ABOUT US:

Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue.

Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital.

Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!

We’re moving fast, and the numbers speak for themselves:

- Partnered with enterprise brands like Google, AAA, Ro, Coursera

- Raised $82M (top tier investors including Emergence & Homebrew)

- Completed 250M+ calls

- Driven $7B revenue for customers

- Scaled to $## ARR

- Built amazing NYC (Midtown) in office culture

ABOUT THE ROLE:

As a Technical Product Lead on the Voice AI Agent team, you'll drive the experience that matters most: making Regal's voice AI agents indistinguishable from the best human agents and the highest-performing in the market.

You'll partner closely with engineering to set the product vision for how Regal evaluates, benchmarks, and continuously improves agent quality—building the eval frameworks, defining the performance bar, and translating frontier AI research into production gains our customers can feel on every call.

This role sits at the heart of what makes Regal win. You'll work across infrastructure and applied to drive decisions that directly impact conversation quality and competitive differentiation. If you want to shape what "best-in-class" means for Voice AI—and have the technical depth and product instinct to back it up—this role is for you.

Skills & Tags

go ai data product sales

Aplyr's read

Regal is a tech innovator focused on digital experience optimization, attracting talent in AI, product management, and customer strategy.
Synthesized from recent postings & public sources

What's promising

•Regal is at the forefront of AI-driven digital experience management.
•The company offers diverse roles, from AI research to customer support.
•Regal's focus on innovation attracts top-tier tech talent.

What to watch

•Limited public information about Regal's financial performance.
•Potentially high competition in the digital experience optimization sector.
•Rapid tech advancements may require constant skill updates.

Why Regal

•Regal specializes in optimizing digital experiences with cutting-edge AI solutions.
•The company hires for niche roles like AI Forward Deployed Engineer.
•Regal's team includes experts in voice AI and customer strategy.

Aplyr’s read is generated by AI from public sources. Was it useful?