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Senior Services Consultant

MYOBMYOB·Software / Technology

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~6 min

Lever

Posted

54 days

01

About the role

We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed.

At MYOB, we believe what’s good for one business is good for all business—and for all of us. Whether you support them, work for them, or dream of building your own, when businesses run smoothly, everybody feels it. Owners, employees, customers, suppliers—even families. That’s why we’re here: to give every person in business the tools they need to focus on what really matters and do Big Things—whatever big looks like for them.

And for you? Joining MYOB means being part of that impact. It means using your skills to help businesses thrive, shaping the future of work, and growing alongside the people and communities we support. Because while we’re the business of software, we’re really in the business of people. And that makes MYOB Everyone’s Business.

About the Role
In this role, you'll join a successful team to provide quality consulting, implementation and training services on MYOB applications and excellent customer service to our Enterprise clients. Reporting to the Service Delivery Manager, you'll provide experienced advice, seek out opportunities and identify risks whilst driving success and high adoption of MYOB platforms.

What You'll Be Doing


- Efficient implementation of products and services in the MYOB Acumatica ecosystem.

- Training on our MYOB platform solutions and the ability to facilitate organisational change activities and review

- Assessing, scoping and prioritising the time and resources needed to deliver a service as required

- Drive customer success and adoption of our platforms, implementing application and add-ons & extensions within MYOB products and associated integrations with 3rd party products


About You
- Several years experience as an Implementation Consultant, Business Consultant or Services Consultant with an ERP product and a good handle on the tools

- Good application knowledge, domain knowledge and would typically do the build/configuration of the solution

- Strong Financial knowledge and experience is essential

- Validated experience in a direct client contact role and ability of handling stakeholders on all levels

- Exceptional presentation and interpersonal skills, excellent verbal and written communication and social skills

- You will be required to support several projects at any one time

- Functional knowledge of MYOB Acumatica product suite or a similar product is highly regarded

- Our customers are based across AU and NZ, so travel to support the customer when required is a must

Skills & Tags

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Aplyr's read

MYOB is a key player in business management software, attracting professionals skilled in technology, compliance, and innovative finance solutions.

Synthesized from recent postings & public sources

What's promising

  • MYOB offers diverse roles in cutting-edge fields like AI and machine learning.
  • The company is expanding its focus on compliance and risk management.
  • MYOB supports growth in mid-market design and finance partnerships.

What to watch

  • High competition in the business management software market poses challenges.
  • Frequent hiring for senior roles may indicate high turnover.
  • Limited public information about employee satisfaction and company culture.

Why MYOB

  • MYOB specializes in solutions tailored for small and medium-sized enterprises.
  • The company integrates embedded finance partnerships into its offerings.
  • MYOB is investing heavily in AI and data-driven product development.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About MYOB

MYOB is a leading provider of business management solutions, offering software for accounting, payroll, and business operations to small and medium-sized enterprises.

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