About the role
Position:
Assistant Manager, Materials PlanningJob Description:
What You’ll Be Doing
● Manage the department, overseeing and resolving a variety of receivable discrepancies and customer invoice disputes. Improve company cash flow by performing invoice dispute root cause analysis and facilitates customer product returns, minimizing bad debt write offs.
● Manage customer service staff, including hiring, performance management, training and employee development. Respond to customer escalations and performance issues of the department.
● Designing, implementing and improving credit issuance and billing creation processes. Participate in development of key measures and reports for management of service requests.
● Track and report quality issues using reports from system, customer surveys, etc. including return, invoice disputes, shipping discrepancies, claim issues, freight issues and vendor issues.
● Manages a team responsible for maintaining inventory
● Implement planning engagements.
● Standardize and deploy best practices and more efficient ways of doing business within planning team.
● Coordinates and supervises the daily activities of business or technical support
● Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
● Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager
● Accountable for the results of routine support operations teams
● Solves problems based on practice and precedent
● Trains team members and provides input to employee performance evaluations
What We Are Looking For
Experience / Education Typically requires a 4 year degree and a minimum of 5 years of related experience; or an advanced degree without experience; or equivalent work experience.
What’s In It For You
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
- Medical Insurance
- Life Insurance
- Year-end bonus
- Performance Bonus
- 5-Day Work Week
- Growth Opportunities
- And more!
About Arrow
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 148 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of USD $30.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.
For more job opportunities, please visit https://careers.arrow.com/us/en
Location:
MY-Penang, Malaysia (The Light Exchange)Time Type:
Full timeJob Category:
Product & Supplier ManagementAplyr's read
Arrow Electronics is a key player in technology solutions, employing a diverse workforce from engineers to sales professionals to drive innovation in electronics distribution.
What's promising
- •Strong global presence with operations in over 80 countries, offering vast career opportunities.
- •Diverse role offerings from engineering to sales, catering to various career paths.
- •Focus on cutting-edge technology solutions, keeping employees at the forefront of industry advancements.
What to watch
- •Highly competitive industry may lead to pressure on margins and job security.
- •Complex organizational structure could lead to bureaucratic challenges.
- •Rapid technological changes require constant skill updates, potentially increasing employee stress.
Why Arrow Electronics
- •Specializes in both electronic components and enterprise computing solutions, offering a broad industry scope.
- •Strong emphasis on innovation, reflected in diverse engineering and technical roles.
- •Global distribution network provides employees with international exposure and opportunities.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Arrow Electronics
Arrow Electronics is a global provider of technology solutions, including electronic components and enterprise computing solutions.
