CRM SMS Deliverability Lead

Confirmed live in the last 24 hours

Medier

Valencia, Spain

On-site

Posted April 27, 2026

Job Description

Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.

We are looking for a CRM SMS Deliverability Lead to take full ownership of our SMS infrastructure, routing, and deliverability across multiple markets. This role is focused on ensuring high-performance message delivery at scale, particularly within a high-volume environment.

You will own the end-to-end SMS delivery process, ensuring campaigns are delivered reliably, efficiently, and at optimal cost.

Location: Valencia, on-site.

What you will be responsible for:

Manage SMS deliverability across all markets, ensuring high delivery rates and low latency
Monitor and troubleshoot delivery issues, identifying patterns and root causes
Own relationships with SMS providers, aggregators, and routing partners
Optimize routing strategies to improve performance and cost efficiency
Analyze delivery metrics and continuously improve infrastructure performance
Ensure stability and scalability of SMS operations in a high-volume environment
Collaborate with CRM and technical teams to support campaign execution
Proactively test and validate new routes, providers, and delivery setups

What we expect from you:

Managerial/Team Leading experience
2+ years in SMS deliverability, messaging infrastructure, or technical operations
Hands-on experience with SMS routing, providers, or aggregators (ideally from the provider side or a similar environment)
Strong understanding of common SMS delivery issues (filtering, blocking, routing failures, delays)
Ability to identify patterns and troubleshoot delivery problems at scale
Experience working in high-volume industries (iGaming, betting, fintech, or similar) is a strong advantage
Comfortable working with performance metrics and data-driven decision making
English level: B2+

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