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Help Desk Specialist

BarbaricumBarbaricum·Consulting and Technology Services

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6 days

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About the role

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent.

Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, Bedford, IN, and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join our team.

Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for TRADOC G2 operations at Fort Leavenworth, KS. The selected candidate will support classified and unclassified IT environments, troubleshooting technical issues, assisting users, and ensuring system functionality in alignment with DoD cybersecurity protocols. This role requires at least three (3) years of experience in IT support, particularly in government or DoD environments, with an emphasis on incident resolution, system administration, and user support.

Responsibilities:

  • Respond to help desk tickets and provide technical support to users.
  • Troubleshoot hardware, software, and network issues in classified environments.
  • Escalate complex problems to higher-level IT staff as necessary.
  • Document technical issues and solutions for future reference.
  • Assist with user onboarding and training for IT systems.

Qualifications:

  • Active DoD Top Secret/SCI clearance required.
  • 1-4 years' experience.
  • Experience providing technical support in a DoD or government setting.
  • Familiarity with Windows and Linux operating systems.

Strong communication and problem-solving skills.

EEO Commitment

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Skills & Tags

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Aplyr's read

Barbaricum thrives at the intersection of consulting and technology, offering strategic solutions primarily for government clients, with a workforce skilled in engineering and cybersecurity.

Synthesized from recent postings & public sources

What's promising

  • Barbaricum has a strong focus on government contracts, providing stability and growth opportunities.
  • The company offers diverse roles, from cybersecurity to systems engineering, appealing to tech professionals.
  • Barbaricum's strategic consulting services are well-regarded, enhancing its reputation in the industry.

What to watch

  • Limited public information about company culture makes it hard to gauge workplace environment.
  • Heavy reliance on government contracts could pose risks if policy changes occur.
  • The niche focus may limit opportunities for those seeking broader industry exposure.

Why Barbaricum

  • Barbaricum specializes in integrating technology solutions with strategic consulting for government clients.
  • The company offers roles that blend traditional engineering with cutting-edge cybersecurity expertise.
  • Barbaricum's ability to navigate complex government projects sets it apart from typical tech consultancies.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Barbaricum

Barbaricum is a professional services firm that provides strategic consulting, engineering, and technology solutions to government and commercial clients.

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