Principal Solutions Engineer, Product Partnerships
Confirmed live in the last 24 hours
Engine
Compensation
$137,300 - $190,000/year
Job Description
About Engine
At Engine, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place.
To make this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel.
More than 20,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience.
Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In’s Best Places to Work.
Your Mission
We’re seeking a Principal Solutions Engineer, Product Partnerships to serve as the technical point of contact for partners and customers during launch and go-live, while laying the groundwork for a scalable Solutions Engineering function.
This is a first-in-role, senior hire. Initially, you’ll be deeply hands-on—owning technical discovery, integration design, and launch execution. Over time, you’ll evolve the operating model, playbooks, and team structure needed to build a best-in-class SE organization from scratch.
You’ll work at the intersection of Product, Partnerships, Engineering, and early Support, ensuring our APIs and integrations deliver real-world value for partners and customers—and that technical execution scales with Engine’s growth.
What You’ll Do
Partner & Customer Launch Ownership
- Act as the primary technical point of contact for partners and customers during integration, launch, and go-live
- Lead technical discovery, solution design, and implementation support
- Guide partners through API usage, authentication, data models, and integration patterns
- Own technical launch readiness and sign-off, ensuring performance, security, and scalability standards are met
- Post Go-Live Technical Support
- Provide post-launch technical support for partner and customer accounts until a dedicated support team is established
- Triage, troubleshoot, and resolve integration issues in collaboration with Product and Engineering
- Identify recurring issues and translate them into product, platform, or documentation improvements
- Product & Platform Feedback Loop
- Serve as the technical translator between partners and internal teams
- Deliver structured, actionable feedback to inform API roadmap, platform strategy, and developer experience
- Partner closely with Product Partnerships and Product leadership on technical direction
- Enablement & Playbooks
- Build and maintain technical launch playbooks, reference architectures, and integration patterns
- Create and iterate on partner-facing technical documentation and enablement materials
- Enable internal stakeholders with clear technical context and guidance
- SE Org Design & Scale
- Design the Solutions Engineering function for Product Partnerships
- Define role scope, engagement models, success metrics, and tooling
- Establish best practices for a repeatable, scalable launch and integration motion
- Hire, onboard, and mentor future Solutions Engineers as volume scales
What You’ll Bring to Engine
- 8–12+ years of experience in Solutions Engineering, Sales Engineering, Technical Partnerships, or a similar customer-facing technical role
- Hands-on experience supporting API-first or platform products
- Stron
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