Client Services Manager (10-12 Months Maternity Cover)

The Opportunity:
The Client Services Manager (10-12 Months Maternity Cover) is responsible for the day-to-day success of a defined portfolio of client accounts, combining strong client relationship management with hands-on campaign execution and performance optimization.

This role owns end-to-end campaign delivery, including client satisfaction and retention support, while working with moderate autonomy. The Client Services Manager collaborates closely with Sales, Product, Engineering, and other internal teams to ensure campaigns are delivered effectively and clients achieve measurable value from the platform.

Key Responsibilities:

• Act as the primary point of contact for a portfolio of client accounts, building strong and trusted relationships.
• Lead client onboarding, campaign launches, and ongoing account management.
• Set up, manage, and optimize campaigns to deliver against agreed KPIs.
• Monitor campaign performance, pacing, and account health, proactively addressing risks and issues.
• Collaborate with Sales, Product, Engineering, and internal teams to support client retention and growth.
• Deliver client training, insights, and clear performance reporting, including post-campaign analysis.
• Identify opportunities for optimization, upsell, and expansion based on performance and client needs.

What You Will Bring to Ogury:

• 1–3 years’ experience managing client accounts in a client-facing, account management, or customer success role.
• Proven understanding of digital advertising, campaign management, or programmatic media (preferred).
• Experience with 3rd party ad servers (e.g., DCM, Adform), ad verification tools (e.g., IAS, DV, MOAT), and/or SSPs/DSPs (e.g., DV360, TTD, AdForm, Xandr) is a plus.
• Experience with tag management systems (e.g., GTM, Adobe) is a plus.
• Proven ability to manage multiple campaigns or accounts simultaneously in a fast-paced environment.
• Strong analytical and problem-solving skills with the ability to interpret campaign performance data.
• Excellent communication and relationship-building skills with clients and internal stakeholders.
• High attention to detail and strong organizational skills.
• Ability to collaborate effectively across functions, coordinate with multiple teams, and build strong partnerships to deliver successful outcomes.

What We Can Offer You:

• Competitive salary.
• Flexible approach to working hours and location.
• Access to physical and mental health and wellbeing benefits.
• Medical coverage plan.
• Holiday allowance.

At Ogury, we are a group of creative thinkers and action-takers that thrive in a diverse and inclusive workplace. We thank you in advance for your interest in Ogury!