About the role
1. Prepare contract with customers, keep high degree of customer focus in daily operation to ensure timely order maintenance and goods delivery. Arrange the in-land delivery to the customers.
2. Follow up AR with financial team. Monthly review of delivery cost with logistic staff.
3. Provide and follow up accuracy of commercial documents (contract, package list, invoice, MSDS, CoA, etc.). Manage the document filing and support audit activity.
4. Effectively handle customer inquiry and complaints, and give feedback in a timely manner.
5. Strictly adhere to international trade compliance rules and follow designed business processes. Contribute and drive for continuous process improvement.
KEY REQUIREMENTS
- Education: Bachelor’s degree in International Trading or relative majors
- Experiences: At least 5 years customer service experience in chemical manufacturing/distribution/trading company.
Know-how/skills:
- Understand order fulfillment process
- Good knowledge on shipping logistics, commercial document, international trade practice and customs policy, etc.
- Good interpersonal and communication skills
- Effective communication in oral & written English
Brenntag TA Team
Aplyr's read
Brenntag leads the global chemical distribution market, employing specialists across diverse roles from safety to technical sales, ensuring comprehensive industry support.
What's promising
- •Brenntag is a global leader in chemical distribution, ensuring stability and growth opportunities.
- •The company offers diverse roles, from technical project management to sales, catering to various professional interests.
- •Brenntag invests in safety and environmental roles, highlighting a commitment to responsible operations.
What to watch
- •The chemical industry can face regulatory challenges impacting operations and job stability.
- •Brenntag's global operations may require frequent coordination across time zones, affecting work-life balance.
- •Limited public information about employee satisfaction and company culture at Brenntag.
Why Brenntag
- •Brenntag's extensive product range supports numerous industries, offering employees diverse project experiences.
- •The company emphasizes safety and environmental responsibility, differentiating it in the chemical distribution sector.
- •Brenntag's global presence allows for international career opportunities and professional growth.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Brenntag
Brenntag is a global market leader in chemical distribution, providing a comprehensive range of products and services to various industries.
