Salesforce Admin/Release Engineer, CRM Systems

An overview of this role

As a Salesforce Release Engineer/Admin at GitLab, you will be the bridge between modern development practices and reliable Salesforce operations. You will combine the strategic thinking of a Salesforce administrator with the technical precision of DevOps, helping our teams ship changes to Salesforce quickly, safely, and predictably. In this role, you will work at the intersection of business needs and technical delivery, partnering with stakeholders across the company to keep our Salesforce ecosystem stable while enabling rapid, high-quality releases.

We're looking for an experienced Salesforce DevOps Engineer to design and maintain CI/CD pipelines for Salesforce deployments. The ideal candidate has hands-on experience with GitLab CI/CD, GitHub Actions, and/or custom pipeline tooling across Jenkins, Azure DevOps, and AWS DevOps. A strong Salesforce background is essential; this role sits at the intersection of platform expertise and modern DevOps practices.

Some examples of our projects:

• Managing coordinated Salesforce releases across development, sandbox, user acceptance testing (UAT), and production environments
• Implementing automated testing, deployment, and rollback strategies using tools such as Salesforce DX, Copado, or Gearset

What you'll do

• Manage Salesforce release cycles across Development, Sandbox, UAT, and Production environments, ensuring reliable, low-risk deployments.
• Coordinate and execute deployments of metadata and configurations, including Apex, Lightning components, flows, and integrations, using tools such as Salesforce DX, Copado, Gearset, or similar platforms.
• Implement and refine CI/CD pipelines and automated testing approaches for Salesforce to improve release quality, speed, and consistency.
• Configure and maintain Salesforce features such as custom objects, fields, validation rules, automation, and security settings to meet evolving business needs.
• Oversee sandbox strategy, including refresh schedules, data seeding, and environment alignment, to support ongoing development, testing, and user acceptance.
• Execute data imports, exports, and mass updates using Data Loader and related tools, while maintaining data quality and integrity across environments.
• Monitor Salesforce system performance and release health, troubleshoot issues, and drive root cause analysis and remediation for deployment and configuration problems.
• Partner closely with Enterprise Applications and cross-functional stakeholders to plan, communicate, and validate releases, including impact analysis, rollback plans, and post-deployment reviews.

What you'll bring

• 4 to 5 years of Salesforce administration experience with deep platform configuration and user man