Administrative Assistant I - Center for Family Medicine

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Administrative Assistant I - Center for Family Medicine

                        

Location

Akron

                    

Facility

Akron General Medical Center

                     

Department

Human Resources Akron-Cleveland Clinic Akron General

                      

Job Code

B16018

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.   

As an Administrative Assistant for the Center for Family Medicine, you will perform a variety of administrative and clerical duties to support departmental operations, including scheduling appointments, answering and triaging phone calls, greeting patients and visitors, and managing correspondence. In this role you will facilitate the discharge process, including referrals to other providers and the scheduling of tests and procedures.

A caregiver in this role works days from 8:00 a.m. – 5:00 p.m.

A caregiver who excels in this role will:

• Perform various administrative duties to support assigned areas, such as scheduling, handling phone calls, greeting customers and correspondence.  

• Manage and prioritize multiple assignments simultaneously and effectively. 

• Act as a liaison between internal and external customers by greeting customers and answering and triaging phone calls.  

• Administer calendars and schedule management.  

• Compose and prepare various correspondence, such as reports, forms, presentation materials and messages.  

• Provide coverage of other areas, such as front end, point of service and registration.  

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED 

• One year of office experience

• Experience using Microsoft Office Suite products (Outlook, Word, Excel and PowerPoint) 

Preferred qualifications for the ideal future caregiver include: 

• Two years of college or business school

• Typing proficiency of 35 WPM with accuracy 

• Healthcare clerical experience

Physical Requirements:

• Ability to perform work in a stationary position for extended periods

• Ability to operate a computer and other office equipment

• Ability to travel throughout the hospital system

• Ability to communicate and exchange accurate information

• In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment. 

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic is pleased to be an equal employment opportunity employer.