About the role

The Customer Quality Professional will be responsible for interpreting, building upon, and complying with company service standards. The holder of this position will carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions.

Main Responsibilities & Tasks:

Inspect and verify services are compliant with applicable requirements
Plan, organize and conduct audits/assessments of supplier's systems, processes and products
Work with services to close out any audit findings
Document and report audit/assessment results
Facilitate quality issues in conjunction with key stakeholders, resolving day to day problems
Perform effective containment and problem resolution for all non-conformances
Report and assess status of service performance
Provide education and coaching on quality systems, regulatory compliance issues and company initiatives
Provide support for product development

Qualification & Skills:

Bachelor degree in a relevant science, engineering or related subject
Minimum 5 years' experience in a quality and assurance development ideally within the biomedical or pharmaceutical industry
Professional Certification — In depth knowledge of Quality auditing, and regulatory standards
Good Technical Engineering knowledge, including ability to understand engineering drawing and standards
Ability to develop realistic work plans, set personal goals that align with company goals
Well-organized and methodical, with a superb attention to detail
Ability to prioritize and manage daily assignments
Excellent written and verbal communications skills to represent the company professionally
Establish and maintain positive working relationships with all internal and external interfaces
Fluent in English

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers

Aplyr's read

Sartorius is a leader in bioprocess solutions, attracting professionals in biotechnology and laboratory equipment, committed to advancing pharmaceutical innovations.
Synthesized from recent postings & public sources

What's promising

•Sartorius is a key player in the growing bioprocess solutions market.
•The company offers diverse roles from technical sales to scientific research.
•Sartorius invests in innovation, driving advancements in laboratory and pharmaceutical equipment.

What to watch

•The specialized nature of roles may limit opportunities for non-experts.
•Global operations could lead to complex organizational challenges.
•High competition in the biotech sector may pressure profit margins.

Why Sartorius

•Sartorius specializes in both bioprocess solutions and laboratory products.
•The company has a strong presence in the pharmaceutical equipment sector.
•Sartorius offers roles in cutting-edge fields like gene therapy and chromatography.

Aplyr’s read is generated by AI from public sources. Was it useful?