Managing Director, Amazon Retail Management Services Lead
Confirmed live in the last 24 hours
VML (Wunderman Thompson)
Job Description
Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
Who we are commerce:
At VML, we are a global powerhouse born from the unification of Wunderman Thompson and VMLY&R, combining creativity, commerce, data, and technology to build connected brands. With expertise across brand experience, customer experience, and commerce, we partner with the world’s most ambitious companies to drive measurable growth.
Our Commerce practice sits at the center of retail transformation, helping brands win across marketplaces, retail media networks, and digital shelf environments. As retailers become media platforms and commerce ecosystems grow more complex, our teams help clients connect retail fundamentals with performance media and commercial outcomes.
We are expanding our Retail Management Services (RMS) capability to support enterprise clients across Amazon, Walmart, Target, and other key retail platforms.
Who we are looking for:
VML is seeking a Managing Director, Media / Connections – Amazon Retail Management Services Lead to lead Amazon RMS for a major global client. This role serves as the primary strategic and operational lead for Amazon retail performance, owning the connection between digital shelf health, retail operations, and media enablement.
The ideal candidate brings deep expertise in the Amazon Vendor Central ecosystem, understands how retail fundamentals drive commercial performance, and can translate complex platform signals into clear strategic actions.
This leader will partner closely with client sales leadership, VML commerce teams, and WPP Media to ensure retail fundamentals are optimized to unlock both commercial growth and retail media effectiveness.
Amazon is a priority RMS retailer, and this role combines client relationship ownership, platform fluency, and commercial accountability.
What you’ll do:
Client Leadership
- Serve as the primary client lead for Amazon Retail Management Services for a major enterprise brand.
- Own the client relationship across RMS strategy, operational execution, and commercial performance.
- Partner directly with client Amazon sales leadership to align retail operations with commercial priorities.
- Translate performance data into actionable insights that drive growth.
Amazon Retail Strategy
- Lead the Amazon RMS roadmap, prioritization, and strategic planning.
- Diagnose and improve retail fundamentals that influence revenue and retail media performance.
Similar Jobs
VML (Wunderman Thompson)
Managing Director, Commerce (Cross-Retail RMS Lead)
VML (Wunderman Thompson)
Managing Director, Commerce (Cross-Retail RMS Lead)
VML (Wunderman Thompson)