Administration Manager - Travel Insurance

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Role Purpose

This is a key role and the successful candidate will be responsible for managing the accounts of the Travel line of business.

Roles & Responsibilities

• In collaboration with the Underwriter(s), ensure Underwriting files are complete, accurate and obtain any outstanding items from the underwriting team or broker;
• Ensure all risk and policy queries are communicated through the appropriate channels and responded to in a timely manner;
• Control manage and follow up RI front and Outwards premiums and accounts in order to ensure a good service and efficiency between companies;
• Ensure Claims are properly reported and follow up with claims manager.
• Ensure previous years audit gaps reported are correct and information is in well order for each and every client.
• Prepare invoices, reports, memos, letters, financial statements and other documents as required;
• Assist the Credit Control team in the management and/or resolution of any queries relating to the Spanish branch accounting Enter risk and policy data in to the Operation system(s) within the defined Service Level Agreements.

Experience/Skills Required

• Credit control/finance operations experience required within Financial Services – Insurance preferable;
• Fluent in Spanish and English;
• Well-developed organisational skills, able to manage multiple tasks and requests;
• Analytical and problem solving skills;
• Advanced numeracy;
• Fluent in Spanish and English;
• Excellent written and verbal communication skills.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.