Event and Venue Assistant Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves - Event and Venue Manager is the primary lead for programs and events in a specific venue onsite at the client’s campus. They coordinate the set-up of the event, management of the event vendors and serve as the primary client liaison. The Event and Venue Manager is responsible for providing exceptional client experiences through proactive communication and high touch hospitality focused service. They must demonstrate exceptional customer service and communication skills.

As a Event and Venue Manager, you are a subject matter in managing the overall coordination and execution of an entire program/event from an operational perspective. 
 

Venue Oversight

• Coordinates and attends site inspections. 

• Performs regular venue audits to assure the venue is clean, functional, maintained. 

• Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.

• Manages venue calendar and oversees booking of space. 

• Familiar with emergency response plans and promotes practices for safety.

• Ensures privacy and security of all attendees visiting the facilities. 

• Represents the venue in a professional manner.
   

Event Management

• Manages all operations, functions, and logistics for event center including scheduling of the conference center using client scheduling software, ordering catering, troubleshooting A/V and other set up issues.

• Consult with event center clients to determine event needs such as space, physical set-up, AV and technical requirements, catering and event support.

• Completes overall project timeline and communication plan; and facilitates prompt and accurate handling of all details. 

• Schedules and leads pre-con meeting for all events. 

• Performs quality assurance and oversee deliverables of Catering, Facilities, Technology and AV, Executive Production, Security, Transportation and Janitorial.  

• Assist in the checking in of attendees and distribution of giveaways. 

• Acts as primary point of contact to event attendees and guests. 
   

Client Relationships

• Independently interface with day to day client contact. 

• Works closely with client to ensure program objectives are executed.

• Demonstrate expertise in executing high profile meetings and events with senior executive participation.

• Consistently deliver high standards of care during events, exceed client expectations and anticipate needs.

Administrative

• Responsible for tracking and reporting changes. 

• Responsible for accurately inputting and tracking event information. 

• Follow established escalation procedures and incident reporting procedures.

• Complete all tasks and projects as directed and ensure timely delivery based on deadlines.

• Engages in a culture of continuous improvement and innovation by adopting and participating in the development of best practices, new tools and other ideas that provide service delivery efficiencies.

• Serve as trainer for new team members
   

Sound like you? To apply you need to be:

• Bachelor’s degree or proven experience as an event planner or organiser.

• 6+ years of experience in event planning, project management, hospitality, event planning or related fields.

• Prior successful experience in developing and maintaining client relationships. 

• Strong knowledge of program/event management and budget maintenance. Exposure to project planning. 

• Professional oral presentation and writing skills required. 

• Prior experience in effectively handling multiple projects/demands. 

• Proficient computer skills, knowledge of G-suite tools & ability to learn new technology quickly. 

【就業場所】

• 所在地： 東京都渋谷区

• 最寄り駅： 渋谷駅

• 受動喫煙対策： 屋内完全禁煙で敷地内原則禁煙（敷地内に喫煙所あり）

【就業時間・休日】

• 就業時間： 9:00～18:00（休憩60分）

• 休日： 週休2日制（土・日）、祝日、年末年始

【給与】

想定基本年収：詳細はお問い合わせください

残業代： 有り　固定残業代を基本年収に含む（月30時間相当額）＊非管理職の場合

賞与：あり

試用期間：有

【募集人員】1名

【選考プロセス】

1. 書類選考

2. 面接（複数回実施予定）

3. 最終面接

Location:

On-site –Tokyo, Japan

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.