Dining Room Server

The Country Club of the South - Johns Creek, GA

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Job Overview

Responsible for serving all food and/or beverage items, as requested by membership and their guests, in a professional, knowledgeable, respectful and courteous manner. Ability to understand and communicate food and beverage selections, have a team focus mentality, adhere to club’s standards of service, maintain a professional appearance and clean work environment, as well as, display a positive and friendly attitude. Responsible for using Workday to communicate with management about time off requests & working availability.

General Responsibilities

• Acknowledge members/guests and meet or exceed their expectations. Have an acute awareness of all table flow and timing throughout one's shift. Foresee and troubleshoot problems before they occur.
• To efficiently serve food and drinks in a friendly and courteous manner. To follow the service sequence and standards of the club, according to the training manual.
• To take food and beverage orders and be able to communicate both verbally and in writing the content of the orders with co-workers; taking to-go orders via phone when needed.
• To understand and repeat preparation and service of food and beverage menu items.
• To be knowledgeable of all food and alcoholic/non-alcoholic beverage service methods employed at the Club.
• To ensure all service stations and/or assigned area is stocked and maintained with silverware, china, sugar, creamers, tea box, iced tea and coffee, etc. as described in the station setup sheet.
• To ensure that all silverware, glasses, base plates and china are polished and set according to club standards.
• To fold napkins, polish brass and silver items, manicure tables and environment.
• To seat guests in the absence of the host/manager.
• Attends pre-service training (line-up meeting).
• Adherence to Club’s uniform and grooming policy.
• Knowledge of, respect for and adherence to all staff privileges and responsibilities.
• Performs other appropriate duties as assigned by manager on duty.

Job Qualifications

Education:

• High school diploma or equivalent preferred.

Experience / License / Qualifications:

• Previous server experience in high volume restaurant/club; formal service preferred.
• Excellent oral communication and listening skills.
• Ability to follow directions and be coachable.
• Excellent customer service skills.
• Must speak, read, and write in English proficiently.

• Local Pouring Permit & Alcohol certification

Physical Requirements

• Ability to speak and hear.
• Close and distance vision.
• Identify and distinguish colors.
• Frequent walking with some extended standing at times.
• Will walk for long periods of time, possibly extended distances.
• Occasionally lifts/carries up to 50 lbs.
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
• Able to reach hands and arms in any direction and kneel and stoop repeatedly.

Working Conditions

• May be indoor or outdoor setting depending on outlet.
• Varied weather conditions are expected.
• May work near toxic/caustic chemicals and with fumes or airborne particles.
• Varying schedule to include mornings, afternoons & evenings, holidays and extended hours as business dictates. Mandatory holidays/member events include: Memorial Day, Labor Day, July 4th, Easter, Mother’s Day, Thanksgiving, Member-Member, Member Guest, Member Appreciation, Dicken’s Dinner & New Year’s Eve.

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.