Production Assistant- MNS60035060

Agency

Dept of Natural and Cultural Resources

Division

Museum of Natural Sciences

Job Classification Title

Multimedia Technician II (S)

Position Number

60035060

Grade

NC04

About Us

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team!

Description of Work

The North Carolina Museum of Natural Sciences is seeking a dynamic, efficient, and enthusiastic individual to join our team as a Production Assistant. The Production Assistant works within the Digital Media team to support the creation, organization, and maintenance of the museum’s video content, live programs, and digital exhibit systems. The position provides essential digital production and maintenance support, equipment tracking, and weekend operations coverage.

Key Responsibilities:
• Assist on video shoots by setting up gear, organizing equipment, and supporting lead producers.
• Log footage, pull selects, and organize media for editors.
• Maintain backup drives and organize digital storage systems for archiving and documentation.
• Support live programs, theater presentations, and livestream setups by preparing equipment, monitoring feeds, and assisting with technical operations.
• Create, manage, and update the Digital Media exhibit maintenance log, including documenting issues, resolutions, and patterns.
• Perform routine exhibit checks and assist with maintenance tasks, following established procedures.
• Track digital media requests and help manage project workflows.

Knowledge Skills and Abilities/Management Preferences

Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above. 

Recruitment Range: $32,287 - $40,912

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment, will not be considered for qualifying credit.

Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed on the vacancy announcement. Vacancy specific knowledge, skills, and abilities (KSAs) and/or management preferences are not required. Applicants who possess the following are preferred:

• Basic knowledge and experience with video production practices, software, and equipment setup for film shoots.
• Ability to organize and manage technical inventories, track equipment checkouts, and maintain accurate logs or documentation systems.
• Ability to follow established procedures for routine digital exhibit checks, document technical issues clearly, and escalate problems appropriately to senior staff.
• Experience supporting live events, theater operations, or AV setups, including managing simple audio/visual checks or assisting with livestream preparation.

 

Position/Physical Requirements:

• Must be able to work some nights, weekends, and holidays as needed.
• Must be able to lift and/or move digital media equipment up to 50lbs. as part of the regular working duties.

This position is located at: 
11 W Jones Street

Raleigh, NC 27601

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Associate's degree in media production, photography or commercial art from an appropriately accredited institution

AND

two years of experience in audiovisual equipment operation, graphic design, and photography;

OR

an equivalent combination of education and experience.

Supplemental and Contact Information

Division Description

The State’s museum devoted to science and nature, North Carolina Museum of Natural Sciences in central Raleigh is the largest institution of its kind in the Southeastern United States and, with over a million visitors a year, the state’s most visited museum. Its 300,000 square foot downtown campus is augmented by Prairie Ridge Ecostation and satellite facilities in Whiteville, Greenville, and Contentnea Creek. Together, they provide a variety of curriculum-focused classes onsite, offsite, outdoors, and online for pre-kindergarten through graduate students across the state.

As a museum of nature, we integrate the dual concepts of illumination and inspiration with the work we do and the many stories we tell. In a time of unprecedented environmental challenges, nothing could be more critical. This nexus of ideas makes us unique. Across three vibrant floors of laboratories and exhibitions, our Nature Research Center provides an unparalleled opportunity to see science in action by watching museum researchers studying the natural world in real time. In the Nature Exploration Center, exhibits and live animal displays reveal North Carolina’s rich natural habitats, wildlife, and geology from the Appalachian Mountains to the Atlantic Ocean.

Our programs and activities impact people in all the state’s one hundred counties. We develop a variety of exhibits to share with institutions across North Carolina and support other museums by administering the North Carolina Science Museums Grant Program. We also engage the state’s students indirectly by providing professional development training for teachers, research opportunities for classrooms, and outdoor learning environments on school campuses.

Section/Unit Description:

The Exhibits and Digital Media Section is responsible for the development, design, and maintenance of all interpretive media and exhibit experiences across two buildings and seven floors of the Museum’s Downtown Raleigh complex, as well as three branch locations statewide. This innovative section translates scientific research into accessible, memorable stories that inspire curiosity and deepen public understanding of the natural world.

The Digital Media Unit is a six-person team that develops and maintains digital and interactive experiences in the Museum. It also delivers AV support, live streaming, and video production for museum programs. The unit runs a professional recording and editing studio with 4K capabilities and supports research, education, events, and promotional media needs. Team expertise includes audio engineering, animation, 3D modeling, and management of three advanced digital theaters.

Click here to learn about employee perks and benefits

Click here to see the Total Compensation Calculator

The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence. 

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community. 

Application Process

 Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application. The hiring process may take several weeks.
• Be sure to complete the application in full. Applicants are unable to submit more than one application to an individual posting.  Only one application received prior to the closing date will be accepted.  Applications must be submitted by 11:59:59 PM on the night prior to the closing date.  

Degree/College Credit Verification 

Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. 

Veteran’s and National Guard Preference 

Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application. 

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. 

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application. 

ADA Accommodations 

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. 

Employment Eligibility 

It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System). 

CONTACT INFORMATION:

N.C. Department of Natural and Cultural Resources

Division of Human Resources

109 E. Jones Street, Raleigh, NC 27601

Phone: 919-814-6670

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Mike Peele

Email:

employment@dncr.nc.gov