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Business System Analyst

Sun LifeSun Life·Financial Services

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About the role

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job description (heading) /  Description du poste (titre)

  • The position is responsible for the identification, analysis and development of business requirements for systems development projects; defining and reviewing the design of the proposed system solution; and testing, implementation and documentation of the supported systems used in the assigned business unit; and support for the production problems following the agreed timeline and procedure.

Preferred skills (heading) / Compétences particulières (titre)

  • Knowledge in SDLC process – Initiating, Planning, Executing, Controlling and Closing
  • Must have strong analytical and conceptual skills, good interviewing skills (for data gathering/business requirements preparation)
  • Preferably knowledgeable of SQL programming tools
  • Knowledge in the Life Insurance systems
  • Knowledge in developing system documentations
  • Must be familiar with Office Automation tools such as MS Office, MS Project, Visio and Outlook

Qualifications (heading) / Compétences (titre)

  • Minimum

    University/College graduate with a degree in Information Systems, Business Analytics, Computer Science or Mathematics

  • 2-4 years experience in IT field as Business or System Analyst

Responsibilities (heading) / Responsabilités (titre)

  • Identifies areas for improvement/enhancement on existing system on new ones being developed
  • Determines, analyses, and transform business requirements to produce specifications at the system and programming levels

  • Facilitates change management by working with various business areas to address issues and potential impact and/or benefits of the changes in the proposed system.

  • Communicates with the developers for clarification of business requirements and reporting of errors found in the systems being supported

  • Identifies all possible test scenarios and prepares the test plan for the systems under development

  • Executes the test plan and conducts the acceptance testing for the developed programs as required.

  • Prepares and documents manual and system procedures in support of the business needs.

  • Provides post-implementation and production support for supported systems including analysis of production problems rose by business users

  • Conducts systems training for the business community as needed

  • Prepares progress reports within agreed time frames.

  • Prepares daily time charges reporting

Job Category:

Business Analysis - Systems

Posting End Date:

30/08/2026
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Aplyr's read

Sun Life is a global financial services leader, attracting professionals in insurance and investment with a focus on innovation and international growth.

Synthesized from recent postings & public sources

What's promising

  • Sun Life has a strong international presence, offering diverse career opportunities across various regions.
  • The company invests in cutting-edge technology, hiring roles like AI Innovator and MLOps Engineer.
  • Sun Life provides a wide range of roles, from actuarial to data governance, appealing to diverse skill sets.

What to watch

  • The financial services industry is highly competitive, posing challenges for market differentiation.
  • Regulatory changes in different countries can impact Sun Life's operations and strategic decisions.
  • Economic downturns may affect demand for insurance and investment products, impacting revenue.

Why Sun Life

  • Sun Life emphasizes innovation in technology, evident from roles like Manager, AI Innovator.
  • The company offers a global career path, with significant operations in Asia and North America.
  • Sun Life's focus on productivity and capability development is highlighted by dedicated leadership roles.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Sun Life

Sun Life is a leading international financial services organization providing a diverse range of insurance and investment products.

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