About the role

Aplyr's Quick Take

This role is about managing client accounts and ensuring project delivery meets client expectations. You'll be the main point of contact for clients, supporting account growth and satisfaction while also identifying new business opportunities. It's primarily an individual contributor role focused on client relations and project management.

Good fit

Ideal candidates are likely to have a few years of experience in account management or client services, with strong communication skills and a proactive approach to problem-solving. A background in marketing or advertising would be beneficial.

Worth noting

The role emphasizes both account management and business development, which may appeal to those looking to grow their responsibilities. However, the spec is vague on specific metrics for success or performance expectations.

Who We Are

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

For more information, please visit www.vml.com and follow along on  LinkedIn #WeAreVML.

The Account Executive acts as the primary day-to-day client contact, dedicated to supporting and growing existing accounts. In this role, you will ensure all project outcomes align with client specifications while delivering world-class creative work. Additionally, you will identify new business opportunities and contribute directly to overall client satisfaction and retention.

Key Responsibilities:

Day-to-Day Account Management: Support all aspects of daily account management, including managing internal documentation and project tracking for each account.
Client & Strategy Support: Work closely with Account Managers and Directors to develop and implement account plans, build client relationships, and drive strategic thinking.
Project Scoping & Delivery: Obtain key client requirements and brief project teams accurately to ensure effective project scoping, execution, and delivery.
Quality Assurance & Risk Management: Review team deliverables to ensure high-quality standards. Anticipate and proactively advise management on potential client or revenue-related issues.
Internal Collaboration: Foster positive, collaborative relationships with internal team members across all levels of the organization.
Business Growth: Contribute to the achievement of annual revenue growth targets by identifying new opportunities within existing accounts.

Desired Skills and Experience:

Experience: Minimum of 1 year of relevant experience within a digital or marketing agency.
Client Service & Organization: Client service-oriented with strong multi-tasking and organizational skills.
Problem Solving: Proven ability to troubleshoot and resolve issues effectively.
Communication: Excellent verbal and written communication skills.
Key Attributes: A proactive self-starter with an innovative, entrepreneurial mindset.
Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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Skills & Tags

go rust ai data product marketing

Aplyr's read

VML (Wunderman Thompson) is a global marketing agency excelling in digital strategy, attracting creative and tech-savvy professionals passionate about innovative advertising solutions.
Synthesized from recent postings & public sources

What's promising

•VML offers diverse roles in digital marketing and UX design, appealing to tech-savvy creatives.
•The company invests in growth academies, fostering talent development in copywriting and art direction.
•VML's global presence provides opportunities for international collaboration and career advancement.

What to watch

•High competition for roles may limit opportunities for rapid advancement.
•The fast-paced environment may lead to work-life balance challenges.
•Limited public information about employee satisfaction and company culture.

Why VML (Wunderman Thompson)

•VML emphasizes digital innovation, setting it apart in the traditional advertising space.
•The company's growth academies highlight a commitment to nurturing emerging talent.
•VML's global reach allows for diverse, cross-cultural project experiences.

Aplyr’s read is generated by AI from public sources. Was it useful?