About the role
Company
Cox Automotive - USAJob Family Group
Job Profile
Management Level
Flexible Work Option
Travel %
Work Shift
Compensation
Hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description
This position is responsible for generating accurate, timely reconditioning estimates for all internal and external auction customers. Estimates are prepared using company-defined formats and pricing guidelines established by management.
Inventory management, vehicle parts estimation, and stocking shelves.
Key Responsibilities:
Prepare accurate reconditioning estimates for mechanical services (including PSI) for commercial, dealer, rental, and retail customers, as well as lot and internal damage.
Communicate estimates in all required formats (electronic, email, written, etc.) to meet internal and external customer expectations.
Develop basic estimates using information gathered from technicians, customers, and vendor sources.
Follow up on ETA for parts delivery.
Monitor repair status, timelines, and job progress to support cycle-time reduction and throughput goals.
Serve as a liaison between Client Services, reconditioning teams, mechanical shops, and external vendors to ensure seamless day-to-day operations.
Assist in workflow coordination across departments to enhance operational efficiency, prioritize vehicle movement, and minimize delays.
Maintain accurate records and complete all required documentation.
Gather parts pricing and information from vendors to support estimate accuracy.
Communicate clearly with customers, auction staff, and internal teams regarding services, products, and repair questions.
Build and maintain strong working relationships across teams and departments.
Support scheduling, dispatching, and process improvement initiatives as needed.
Complete additional duties as assigned by management.
Qualifications:
Required
High school diploma or equivalent
1+ year of customer service experience
Proficiency in PC applications and estimating software
Automotive parts knowledge
Valid driver's license with a safe driving record
Effective verbal communication and interpersonal skills
Strong organizational skills with the ability to prioritize in a fast-paced environment
Ability to lift and carry up to 50 lbs. (e.g., tools, equipment)
Vision abilities including close, distance, and color vision, depth perception, and the ability to adjust focus
Preferred
1–3 years of mechanical estimating experience
Demonstrated leadership skills and ability to guide cross-functional coordination
SMCOX
Drug Testing
Benefits
About Us
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Aplyr's read
Cox Enterprises is a telecommunications giant known for its diverse service offerings and commitment to innovation, attracting talent in technology and operational roles.
What's promising
- •Cox Enterprises is a leader in telecommunications, offering stable career opportunities.
- •The company invests in technology, providing roles like Entry Level Software Engineer.
- •Cox offers competitive hiring bonuses for mechanic positions, enhancing job appeal.
What to watch
- •Limited public information about company culture may deter potential applicants.
- •Being privately owned, Cox's financial transparency is less than public companies.
- •The focus on operational roles may limit opportunities for creative professionals.
Why Cox Enterprises
- •Cox Enterprises is a privately owned leader in U.S. telecommunications.
- •The company offers substantial hiring bonuses for technical roles, like mechanics.
- •Cox's diverse service offerings include digital cable, telecommunications, and home automation.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Cox Enterprises
Cox Communications is a privately owned subsidiary of Cox Enterprises, providing digital cable television, telecommunications, and home automation services in the United States.