About the role
About DevRev
At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.
About the role
- Provide expert technical guidance throughout the sales cycle, addressing customer questions with clarity and confidence.
- Partner with Account Executives to understand use cases, uncover pain points, and design tailored solutions.
- Deliver engaging product demos, PoCs, and proofs of concept that showcase DevRev’s differentiators and business impact.
- Contribute to RFP/RFI responses and create compelling proposals aligned to customer needs.
- Build strong relationships as a trusted technical advisor and ensure smooth handoffs to Customer Success.
- Translate business challenges into DevRev-aligned architectures and scalable solutions.
- Support customization, integrations, and configurations in collaboration with Product and Engineering.
- Provide early-stage onboarding support and issue resolution when needed.
- Deliver workshops, bootcamps, certifications, and co-create joint service offerings.
- Train sales teams on product updates, technical capabilities, and competitive positioning.
- Develop technical playbooks, demo assets, guides, and case studies.
- Monitor competitor offerings and share insights to influence strategy.
- Mentor peers and foster a culture of collaboration and learning.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
- 5+ years of experience in B2B SaaS Sales/Solution Engineering focused on Enterprise accounts
- Proven track record delivering demos, workshops, technical proposals, and proofs of value.
- Familiarity with enterprise sales methodologies (e.g., Command of the Message, MEDDICC).
- Strong discovery and consultative selling mindset.
- Excellent communication and storytelling abilities, comfortable with both technical and executive stakeholders. Skilled presenter and whiteboard communicator.
- Effective cross-functional collaborator across Sales, Product, and Customer Success. Adaptive in unstructured environments; flexible team player who embraces all tasks.
- Strong technical acumen across APIs, integrations, DevOps, cloud platforms, and modern SaaS stacks. Experience consuming APIs and webhooks (e.g., Postman) and configuring integrations.
- Familiarity with major cloud platforms (AWS, Azure, GCP) and networking concepts
- Experience building with generative code solutions (Cursor, Claude Code, Augment Code, etc.)
- Experience and understanding of LLMs/GenAI models, ML, and applied agentic solutions
- Willingness to travel up to 50% as needed.
- Ecosystem Experience. DevRev is deeply integrated into a wide ecosystem of enterprise solutions. Successful candidates will have experience administering and using at least 3 of the following:
- CRM: Salesforce Sales Cloud, HubSpot, Zoho, Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, Microsoft Dynamics, Monday
- Service Desk: ServiceNow, Freshservice, Jira Service Management
- DevOps: Jira, Linear, GitHub, GitLab, Azure DevOps
- Documentation: SharePoint, OneDrive, Notion, Google Drive
- Data Lake/Data Warehouse: Snowflake, BigQuery, Databricks
DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
Aplyr's read
DevRev bridges the gap between software development and customer experience, attracting tech innovators and customer-centric engineers.
What's promising
- •Focuses on integrating product development with customer experience, enhancing collaboration.
- •Recent roles indicate a strong emphasis on AI and cloud infrastructure.
- •Global hiring strategy with positions in India and Singapore.
What to watch
- •Limited public information about company culture and work-life balance.
- •Potential challenges in aligning diverse global teams.
- •High emphasis on AI may not suit all traditional developers.
Why DevRev
- •Combines software development with customer experience in a unified platform.
- •Emphasizes forward-deployed roles to closely integrate with customer needs.
- •Strong focus on AI-driven solutions within product development.
Aplyr’s read is generated by AI from public sources. Was it useful?
About DevRev
DevRev is a company focused on revolutionizing the way software development teams collaborate with their customers by integrating product development and customer experience.
