Global Product Lead

The Impact You’ll Be Contributing to Moloco: 

The Global Product Lead is the connective tissue between market reality and product development for Moloco’s CTV business. In this role, within your first year you will:

• Build a systematic, high-fidelity intelligence engine between the market and the CTV product and engineering team, creating short learning cycles that capture customer insights, identify product gaps before they become churn risks, and directly influence the roadmap.
• Own alpha/beta campaign operations end-to-end, driving consistently improving test success rates, diagnosing root causes of performance issues, and owning the path from successful pilots to sustainable, scaled revenue.
• Design and implement a global GTM operating model for CTV that works across AMER, EMEA, and APAC—repeatable, increasingly automated, and built to support 10x campaign volume without 10x headcount.
• Build the customer health and retention infrastructure—proactive monitoring, alerting systems, and reactivation playbooks—that keeps CTV customers spending with conviction and prevents issues from reaching Sales before they’re solved.
• Build the GPL function from scratch: write the playbook, establish the operating rhythm, and share learnings that raise the bar for the broader Moloco Ads business.

The Opportunity: 

As the Global Product Lead, CTV, you will own the bidirectional flow of intelligence between customers, sales, and product/engineering. Your core areas of ownership include:

• Market-to-Product (M2P): Systematically collect and synthesize customer questions, field feedback, and in-market issues. Interface directly with PM, DS, and Engineering to prioritize and quantify customer needs, and feed discovery insights into the CTV product roadmap.
• Product-to-Market (P2M): Define best practices, feature adoption goals, and campaign setup nuances with Product. Codify and pass to Product Marketing and in-market support to enable consistent global rollout. Own the “one voice” framework for interpreting DS findings and communicating actionable insights to Sales.
• Alpha/Beta Operations: Manage the full operational pipeline from customer approval through campaign activation, sustainability, scaling, and ticket resolution. Drive alpha/beta success through setup oversight, measurement correctness, troubleshooting, objection handling, and incrementality advisory. Triage issues, coordinate DS deep dives, and own the process for moving customers from successful testing to scaled, sustainable spending.
• Internal Operations & Governance: Build the processes that underpin CTV’s commercial success: knowledge management for customer-facing teams, market learnings for product development, and synthesis for executive audiences. Coordinate with regional sales leads across AMER, EMEA, and APAC to ensure consi