About the role
Location
New York, New YorkShift:
Day (United States of America)Description:
Session Assistant – Outpatient Infusion – Full Time
NewYork-Presbyterian is one of the nation’s most comprehensive academic health care delivery systems, dedicated to providing the highest quality, most compassionate care to patients in the New York metropolitan area and throughout the globe.
Session Assistants support the day-to-day operations. Register patients for a variety of procedures and appointments, and feel the pride of going above and beyond to help others. In this role, you'll obtain demographic details and insurance information, and ensure proper scheduling. You'll record patient history while obtaining pre-certification and authorization for patients. Additionally, obtain all pertinent patient demographic and insurance information and enter in appropriate computer systems. Assist patients to sign up for hospital and physicians electronic portal. You may also perform notification phone calls to relay procedure or surgery preparation information. You will also schedules patients’ appointment with multiple specialties including exams and medical procedures as requested. Schedule surgery encounters and coordinate OR location and times with OR scheduling teams. Interface with referring provider offices and internal departments to schedule these appointments. Most importantly, you will be the reassuring presence for the patients' needs as they navigate their hospital experience.
This is a full-time, day shift position, working 5 days per week.
Preferred Criteria
Knowledge of health insurance benefits/requirements
Knowledge of Coding: ICD 10
Energetic, approachable individuals with a desire to put patients first
Required Criteria
1 year of clerical experience
High school diploma or GED
Customer service experience
Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.
NYP will not reimburse for travel expenses.
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2026 Best Companies in Healthcare, Biotech & Pharma – Glassdoor
2026 Best Place to Work – Glassdoor
2026 America’s Best Large Employers – Forbes
2026 America’s Best-In-State Employers – Forbes
2026 America’s Dream Employers – Forbes
2026 America’s Greatest Workplaces for Culture, Belonging & Community – Newsweek
2026 Best Places to Work in IT - Computerworld
2025 Great Place to Work Certified
2025 Best Employers for Women – Forbes
2025 Companies that Care – People
2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek
NewYork-Presbyterian Hospital is an equal opportunity employer.
Salary Range:
$25.10-$34.23/HourlyIt all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.
Aplyr's read
NewYork-Presbyterian is a leading healthcare provider, attracting diverse professionals committed to delivering specialized and comprehensive medical services across its extensive network.
What's promising
- •NewYork-Presbyterian offers competitive sign-on bonuses and specialty differentials for certain roles, enhancing financial incentives for new hires.
- •The organization provides diverse career opportunities across various specialties, from interventional radiology to behavioral health.
- •NewYork-Presbyterian has a strong reputation for specialized care, attracting top talent in fields like transfusion medicine and cardiac ICU.
What to watch
- •High demand for specialized roles may lead to intense competition among applicants.
- •Some positions require specific language skills, potentially limiting opportunities for non-bilingual candidates.
- •The rotational weekend and night shifts in many roles can affect work-life balance.
Why NewYork-Presbyterian
- •NewYork-Presbyterian's affiliation with prestigious institutions like Weill Cornell and Columbia enhances its clinical and research capabilities.
- •The hospital's 'Hospital at Home' program offers innovative care delivery models, setting it apart from traditional healthcare providers.
- •Its extensive network includes both urban and suburban facilities, providing diverse work environments for healthcare professionals.
Aplyr’s read is generated by AI from public sources. Was it useful?
About NewYork-Presbyterian
NewYork-Presbyterian Healthcare System is a comprehensive healthcare provider that offers a wide range of medical services, including hospitals, outpatient facilities, and specialized care.
